Admissions Front Desk & CRM Coordinator

Bryant & Stratton College; Town of Orchard Park (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Bryant & Stratton College is seeking a friendly, detail‑oriented receptionist to manage front-desk responsibilities and support Admissions. The role involves greeting visitors, answering calls, data entry into the CRM, and assisting the Admissions team with correspondence and coordination.

The successful candidate will have strong communication and organizational skills, familiarity with Microsoft Office, and the ability to multitask in a busy college environment.

Qualifications

• Detail oriented required in daily front-desk tasks.
• Proficient use of Microsoft Office suite.
• Strong teamwork and communication skills across departments.
• Ability to communicate clearly with students, staff, and visitors.

Responsibilities

• Lead customer service at first contact and provide courteous, proficient support.
• Answer calls and direct inquiries to the appropriate department or associate.
• Assist visitors at the Campus and take accurate messages as needed.
• Input and update leads and data in the CRM (appointments, calls, interviews).
• Process admissions correspondence as needed.
• Assist Admissions Office Assistant as required.
• Perform other duties as assigned by Directors of Admissions.

Skills

Detailed Oriented

Microsoft Office

Team Player

Communication

Education

Some college or better.

Job description

Bryant & Stratton College is seeking a friendly, detail‑oriented receptionist to manage front-desk responsibilities and support Admissions. The role involves greeting visitors, answering calls, data entry into the CRM, and assisting the Admissions team with correspondence and coordination.

The successful candidate will have strong communication and organizational skills, familiarity with Microsoft Office, and the ability to multitask in a busy college environment.