Admissions Experience & Visit Coordinator

South Dakota Board of Regents; Spearfish (SD); On-site; USD 24,796 - 34,440; Full time

Job summary

South Dakota Board of Regents is seeking an Admissions Operations & Visit Coordinator at Black Hills State University in Spearfish. The role focuses on admissions operations, visitor experience, and coordinating campus visits and recruitment events to support enrollment goals.

Responsibilities include processing applications and documents, managing student records, budget support, and supervising student staff, with an emphasis on excellent customer service and policy adherence.

Qualifications

• Prior work experience in BHSU student services, admissions, administrative operations, customer service, or other related university department(s).
• Knowledge of BHSU operations, policies, and processes.
• Prior experience using Banner, SDezBuy, and other university technology platforms.
• Experience with Microsoft Office applications.
• Supervisory, event planning, budget processing, or student employee management experience preferred.
• Demonstrated ability to provide exceptional customer service and work effectively with a variety of constituents.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• High level of attention to detail, accuracy, and confidentiality.
• Ability to interpret and apply policies and procedures.

Responsibilities

• Front-line customer service duties including phone, email, mail, and in-person visitors.
• Process admissions applications and documents; manage student records.
• Maintain databases and university systems; provide staff support.
• Coordinate campus visits and recruitment events; supervise student staff.
• Monitor compliance, prepare reports, and manage purchasing and travel.
• Collaborate with campus partners to support enrollment goals.

Skills

Customer service

Organizational skills

Written communication

Verbal communication

Attention to detail

Policy interpretation

Event planning

Budget processing

Student management

Microsoft Office

Tools

Banner

SDezBuy

Job description

South Dakota Board of Regents is seeking an Admissions Operations & Visit Coordinator at Black Hills State University in Spearfish. The role focuses on admissions operations, visitor experience, and coordinating campus visits and recruitment events to support enrollment goals.

Responsibilities include processing applications and documents, managing student records, budget support, and supervising student staff, with an emphasis on excellent customer service and policy adherence.