Admissions Enrollment Coordinator

HTC Global Services; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Life Insurance

Professional development

Wellness programs

Holidays

Job summary

HTC Global Services is seeking a detail‑oriented Graduate Admissions Processing Specialist to support the graduate admissions lifecycle across university systems. You will manage applicant records, verify documents, and communicate with applicants to ensure timely, accurate processing.

The ideal candidate has an Associate’s degree and 3+ years working with enterprise systems, databases, and FERPA‑compliant record handling, with strong attention to detail and clear written and verbal

Qualifications

• Requires an Associate's degree and 3+ years in enterprise system environments.
• Experience with databases and data integrity across university systems.
• Strong written and verbal communication and problem-solving abilities.

Responsibilities

• Monitor admissions email and respond to inquiries via phone, email, and in person.
• Enter and maintain applicant records across Banner, TargetX, and BusinessCAS.
• Coordinate loading of documents from CAS and process incoming files.
• Review transcripts and determine eligibility and GPA calculations.
• Verify English proficiency and international applicant requirements.
• Maintain FERPA-compliant handling of student records.
• Follow up on missing materials and communicate status.

Skills

Database experience

Enterprise systems experience

Attention to detail

Education

Associate's degree

Tools

Banner

Slate

PeopleSoft

Job description

Job Description

Job Title : Graduate Admissions Processing Specialist

Position Overview

Support the graduate admissions lifecycle by ensuring accurate, timely, and compliant processing of applications, academic records, and supporting documentation. This role combines database management, application workflow coordination, academic record verification, and direct communication with prospective students across multiple university systems.

What You'll Do / Key Responsibilities

• Monitor the admissions email account and respond to applicant inquiries through phone, email, and in-person communication.
• Enter, review, and maintain applicant records across institutional platforms, including Banner, TargetX, and BusinessCAS.
• Coordinate the loading of application documents from the Centralized Application Service (CAS) and process incoming files.
• Navigate applicant records, application materials, review queues, checklists, statuses, and related records.
• Process graduate admissions applications and supporting documentation across university systems.
• Review transcripts and academic records for completeness, prior enrollment history, and admissions eligibility.
• Evaluate and recalculate GPAs as needed.
• Verify English proficiency documentation and international applicant requirements.
• Follow up on missing application materials and prepare correspondence regarding admissions requirements, credential evaluations, and application status.
• Execute specialized processing workflows and sub-routines for graduate programs and graduate student applications.
• Maintain appropriate handling of student records, personally identifiable information, and institutional data, including applicable FERPA requirements.
• Proofread, sort, file, and verify application information for accuracy and conformance with prescribed standards.
• Understand how information flows through admissions systems and how application review actions may affect downstream processes.

Required Qualifications

• Completed Associate's degree.
• 3+ years of experience with enterprise systems.
• Experience working with databases in a professional setting.

Preferred Qualifications

• Administrative work experience in higher education.
• Experience with Banner, Slate, or PeopleSoft.

Additional Skills

• Knowledge of standard vocabulary, spelling, grammar, punctuation, and usage.
• Ability to use an alphanumeric keyboard and perform mathematical calculations.
• Ability to follow oral instructions and read and understand written materials.
• Effective oral and written communication skills.
• Ability to establish and maintain effective working relationships.
• Strong attention to detail when reviewing, verifying, and processing records and documentation.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.