Admissions Director — Lead Seamless Resident Onboarding

Elmhurst-Rehabilitation-and-Healthcare-Center; Providence (RI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Health benefits

Vision benefits

Dental benefits

401(k) with match

Culture committee

Life insurance

EAP resources

Job summary

Elmhurst Rehabilitation and Healthcare Center in Providence, RI is seeking an Admissions Director to lead the admissions process with professionalism, compassion, and integrity. This full-time role guides prospective residents and families from inquiry to move-in, ensuring a seamless, informative experience.

The position offers a salary range of $60k–$85k per year, with benefits including tuition reimbursement, health plans, a 401(k) match, and life insurance.

Qualifications

• Minimum of two (2) years of experience in Admissions, Marketing, or a similar role within a healthcare setting.
• Strong communication, interpersonal, and presentation skills with the ability to engage families with empathy and professionalism.
• Ability to work flexible hours and manage multiple priorities in a healthcare environment.

Responsibilities

• Oversee and manage the entire admissions process from initial inquiry through resident move-in, ensuring a seamless and compassionate experience for prospective residents and their families.
• Conduct engaging and informative tours for prospective residents and families, clearly communicating our services, care options, and community environment.
• Assess the needs of potential residents to ensure appropriate placement and a strong fit within the community, prioritizing safety, well-being, and quality of care.
• Coordinate closely with healthcare providers, social workers, and family members to gather necessary documentation and ensure a smooth and timely admissions process.
• Maintain accurate, organized resident records in full compliance with state regulations, federal guidelines, and privacy laws.
• Lead admissions efforts with a focus on responsiveness, relationship-building, and maintaining strong community partnerships to support census goals.
• Collaborate with internal departments to ensure a smooth transition for new residents and a positive first experience within the community.

Skills

Communication skills

Empathy

Relationship building

Public speaking

Job description

Elmhurst Rehabilitation and Healthcare Center in Providence, RI is seeking an Admissions Director to lead the admissions process with professionalism, compassion, and integrity. This full-time role guides prospective residents and families from inquiry to move-in, ensuring a seamless, informative experience.

The position offers a salary range of $60k–$85k per year, with benefits including tuition reimbursement, health plans, a 401(k) match, and life insurance.