Admissions Director

Northern Nevada State Veterans Home; Sparks (NV); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions is seeking a Senior Director to lead RMA and asset recovery across all warehouse locations. The role focuses on maximizing capital recovery through vendor credits, warranty claims, and disposition of non-sellable inventory.

The ideal candidate has 10+ years in warehousing or reverse logistics, 7+ years in people management, and strong financial/negotiation skills. Travel 25–40% across the U.S.; current driver's license required.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related discipline
• 10+ years of warehouse, supply chain, or reverse logistics experience
• 7+ years of people management experience
• Demonstrated experience managing vendor relationships and recovery programs
• Strong financial analysis and reporting skills
• Experience with inventory management and return authorization systems
• Strong communication, negotiation, and presentation skills
• Proficiency with Microsoft Office applications and ERP/WMS systems
• Ability to travel throughout the U.S. (25%-40%)
• Current driver's license and ability to maintain a clean driving record

Responsibilities

• Develop and execute company-wide RMA and asset recovery strategies
• Manage vendor return and recovery programs
• Establish RMA policies, procedures, and performance standards
• Drive recovery of vendor credits, allowances, and warranty claims
• Oversee disposition of obsolete, damaged, and non-sellable inventory
• Standardize return processes across all warehouse locations
• Monitor return aging and recovery performance
• Partner with Purchasing, Inventory Control, Finance, and Operations teams
• Lead reverse logistics and asset recovery initiatives
• Negotiate recovery opportunities with manufacturers and suppliers

Skills

Financial analysis

Negotiation

Presentation skills

Communication

ERP/WMS familiarity

Data analysis

Leadership

Education

Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related discipline

Tools

ERP systems

BI/Reporting tools

Job description

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Location - any Hyve site

Full-time

This senior leadership position is responsible for developing and executing the company's RMA and Asset Recovery strategy across all warehouse locations. The Director of RMA is accountable for maximizing recovery of company capital through timely return of products to vendors, warranty recovery programs, supplier claims management, reverse logistics processes, and disposition of non-sellable inventory. This role ensures the organization minimizes inventory losses, recovers vendor credits promptly, and optimizes overall return operations while maintaining strong vendor relationships.

Primary Duties and Responsibilities

RMA and Asset Recovery Management Including, but not limited to:

• Develop and execute company-wide RMA and asset recovery strategies
• Manage vendor return and recovery programs
• Establish RMA policies, procedures, and performance standards
• Drive recovery of vendor credits, allowances, and warranty claims
• Oversee disposition of obsolete, damaged, and non-sellable inventory
• Standardize return processes across all warehouse locations
• Monitor return aging and recovery performance
• Partner with Purchasing, Inventory Control, Finance, and Operations teams
• Lead reverse logistics and asset recovery initiatives
• Negotiate recovery opportunities with manufacturers and suppliers

Manages Various Business Goals Including:

• RMA Recovery Dollars
• Return Aging Reduction
• Warranty Recovery Performance
• Unsaleable Inventory Reduction
• Obsolete Inventory Reduction
• Return Processing Cycle Time
• Asset Recovery Yield

Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related discipline

10+ years of warehouse, supply chain, or reverse logistics experience

7+ years of people management experience

Demonstrated experience managing vendor relationships and recovery programs

Strong financial analysis and reporting skills

Experience with inventory management and return authorization systems

Strong communication, negotiation, and presentation skills

Proficiency with Microsoft Office applications and ERP/WMS systems

Ability to travel throughout the U.S. (25%-40%)

Current driver's license and ability to maintain a clean driving record

Core Competencies and Job Standards

Reverse logistics and RMA management expertise

Asset recovery and financial analysis

Vendor negotiations and relationship management

Process improvement and continuous improvement methodologies

Leadership and employee development

Strategic, operational, and tactical planning skills

Inventory control and warehouse operations knowledge

Data analysis and KPI management

Principal Challenges and Accountabilities

Returns & Asset Recovery

Maximize recovery of company capital through vendor returns and credits

Reduce aged and unresolved RMA inventory

Minimize inventory write-offs and losses

Improve vendor response and recovery timelines

Standardize RMA processes across all facilities

Ensure compliance with vendor return programs and requirements

Develop reporting and accountability for recovery performance

Drive continuous improvement in reverse logistics operations

Decisions and Judgment

Returns & Asset Recovery

Establish company RMA and recovery policies

Prioritize recovery efforts based on financial impact

Escalate vendor disputes and recovery opportunities

Allocate resources to support recovery initiatives

Develop performance metrics and reporting standards

Prepare executive management reports on recovery performance

Internal/External Interfaces

Warehouse Operations Leadership

Inventory Control Organization

Purchasing and Vendor Management Teams

Finance and Accounting

Information Technology

Manufacturers and Suppliers

Third-Party Logistics Providers

External Auditors

Essential Mental Functions

Utilizes organizational, planning, and leadership skills (50%)

Financial analysis and decision-making (30%)

Utilizes personal computer and reporting systems (20%)

Essential Physical Functions

Reaching Occasional (<5% of time)

Standing Occasional (10%-20% of time)

Sitting Continuous (50%-60% of time)

Bending, kneeling, crawling Occasional (5%-10% of time)

Manual Dexterity Continuous

Domestic Travel within the U.S. (25%-40%)

Tools, Materials and Equipment Used

Standard office equipment including personal computer, copier, telephone, and calculator

Microsoft Office applications

ERP, WMS, and RMA management systems

Business intelligence and reporting tools

Financial and inventory analytics platforms

What's in it for you

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.