Admissions Director

Genesis; Philadelphia (Philadelphia County); On-site; USD 65,000 - 72,000; Full time

Job summary

Genesis Healthcare seeks an Admissions Director to drive patient admissions and enhance referral relationships. This pivotal role involves overseeing the admissions process, fostering community engagement, and ensuring excellent patient care standards. Candidates should have at least three years of healthcare experience, with a strong focus on marketing strategies and client relationships.

Benefits

Variable compensation plans

Tuition, Travel, and Wireless Service Discounts

Employee Assistance Program for mental health support

Health, Dental, and Vision Insurance

401K and Paid Time Off

Qualifications

• Minimum of three years' experience in a healthcare setting.
• Ability to adjust work schedule based on business needs.

Responsibilities

• Oversee patient admissions process and ensure timely follow-ups.
• Build relationships with referral sources to enhance visibility.
• Improve patient referral-to-admit conversion ratios.

Skills

Healthcare Experience

Marketing Strategy

Community Engagement

Job description

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This range is provided by Genesis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $72,000.00/yr

Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

The Admissions Director is responsible for achieving organizational goals related to patient census and payer management. This role maintains and expands the patient referral source list, ensuring a quick referral response time, and implements targeted marketing strategies to elevate the nursing center’s visibility. This role also focuses on building and curating the nursing center's reputation and ensuring positive community engagement.

Position Highlights

• Oversee the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achieving budgeted census and payer goals.
• Build and nurture relationships with key referral sources in the community through regular engagement and a consistent touchpoint system. Focus on increasing market share through active brand curation and community marketing initiatives.
• Serve as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement. Ensure positive online presence by soliciting customer reviews and striving to achieve a Google rating above 4.0, with a 15% improvement in current reviews.
• Lead efforts to improve interdisciplinary collaboration, ensuring the transition-of-care processes are executed smoothly with strong patient and family communication, and fostering a supportive team environment.
• Achieve a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy. Strive for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.
  
  

Qualifications

• Minimum of three (3) years’ experience in a healthcare setting.
• Ability to adjust work schedule based on nursing centers’ business need, specifically incoming admissions.
  
  

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
  
  

We Also Offer Several Voluntary Insurances Such As

• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage
  
  

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $65,000.00 - USD $72,000.00 /Yr.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Hospitals and Health Care

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