Admissions Director

volarehealth; Oregon; On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health coverage

Company-paid life insurance

FSA and HSA options

Paid Time Off

Tuition reimbursement

Unlimited referral bonuses for helping

Job summary

Volare Health's Umpqua Valley Nursing & Rehab in Roseburg, OR seeks an Admissions Director to drive census and oversee admissions and marketing functions. You will coordinate inquiries, admissions, and referrals, ensuring a smooth process and strong community presence.

The role requires 3–5 years in healthcare customer service, knowledge of regulations, and ability to build relationships with hospitals, physicians, and families.

Qualifications

• 3–5 years of customer service experience in healthcare.
• Ability to work a flexible schedule and communicate effectively with residents, families, and staff.
• Understanding of healthcare regulations and medical terminology.
• Degree in healthcare management, medical social work, or marketing.
• Experience in a fast-paced environment.

Responsibilities

• Manage the admissions process from inquiry to residents admission, ensure timely documentation, and track census data.
• Build and maintain relationships with hospitals, case managers, physicians, and other referral sources.
• Develop local marketing plans, organize events, and manage online presence; collaborate on branding and messaging with the corporate team.
• Work closely with internal teams to align census goals, provide updates on referrals, and ensure staff preparedness for incoming residents.

Skills

Healthcare customer service

Effective communication

Flexible schedule

Healthcare regulations knowledge

Fast-paced environment

Education

High school diploma or equivalent

Healthcare management/medical social work/marketing degree

Job description

Admissions Director
Location: Roseburg, OR (Onsite)

Schedule:Full-time

Compensation:$50,000-$90,000/Year (Salaried | DOE & License)

Umpqua Valley Nursing & Rehab is a part of theVolare Healthportfolio, is a leading provider of skilled nursing and short-term rehabilitation services. We take pride in delivering compassionate, resident-centered care while fostering a supportive, collaborative environment for our team. If you’re a motivated and compassionate professional looking to make a meaningful impact, we invite you to join us.

Summary:

The Director of Admissions and Marketing oversees all admissions activities and drives census through community outreach, referral development, and branding. This role ensures a smooth admissions process, fosters strong referral relationships, and collaborates with internal teams to meet operational goals.

Key Responsibilities:

• Manage the admissions process from inquiry to residents admission, ensure timely documentation, and track census data. Serve as the primary liaison to families.

• Build and maintain relationships with hospitals, case managers, physicians, and other referral sources. Promote the facility in the community and identify new referral opportunities.

• Develop local marketing plans, organize events, and manage online presence. Collaborate on branding and messaging with the corporate team.

• Work closely with internal teams to align census goals, provide updates on referrals, and ensure staff preparedness for incoming residents.

Performance Expectations:

• Meet occupancy and admission targets.

• Build and sustain referral networks.

• Ensure exceptional experiences for residents and families.

• Proactively improve processes and efficiency.

• Communicate clearly and professionally with internal teams, residents, and families.

Qualifications:

• High school diploma or equivalent.

• 3-5 years of customer service experience in healthcare.

• Ability to work a flexible schedule and communicate effectively with residents, families, and staff.

• Understanding of healthcare regulations and medical terminology.

• Degree in healthcare management, medical social work, or marketing.

• Experience in a fast-paced environment.

Preferred Qualifications:

• Active Licensed Practical Nurse (LPN) license in the practicing state.

Company Perks:

• Comprehensive health coverage through our partnership with the Oregon Trust, with affordable options for individuals and families.
• Company-paid life insurance.
• FSA and HSA options.
• Paid Time Off to support work-life balance.
• Tuition reimbursement to support professional development.
• Unlimited referral bonuses for helping bring clinical full-time individuals to our team.