Admissions Director

CCH Healthcare; Camden (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Professional growth opportunities

Supportive team environment

Meaningful impact on residents

Job summary

CCH Healthcare is seeking an Admissions Director for a full-time role in a skilled nursing and rehabilitation facility. The candidate will lead the admissions process, coordinate referrals, and serve as the primary contact for residents, families, hospitals, and referral sources.

The position focuses on ensuring a seamless admission experience, strong customer service, and effective coordination of insurance verification, bed management, and regulatory compliance.

Qualifications

• Experience in admissions leadership and coordination within healthcare settings.
• Strong communication with residents, families, hospitals and referral sources.
• Excellent organizational and time management abilities.
• Customer-focused, compassionate, and detail-oriented.

Responsibilities

• Manage the admissions process from referral through admission.
• Verify insurance coverage and obtain necessary authorizations.
• Meet with residents and families to collect required information.
• Explain services and admission requirements to residents and families.
• Coordinate tours, room assignments, and census goals.
• Maintain accurate admission records and regulatory compliance.
• Build relationships with referral sources to support occupancy.

Skills

Communication

Organizational skills

Customer service

Multitasking

Independent work

Job description

Admissions Director

Full-Time | Skilled Nursing & Rehabilitation

A reputable and growing Skilled Nursing and Rehabilitation Center is seeking an experienced Admissions Director to lead the admissions process, coordinate referrals, and help maintain strong facility census. This confidential opportunity is ideal for a healthcare professional with experience in skilled nursing admissions, long-term care, rehabilitation services, insurance verification, Medicare, Medicaid, managed care, and resident intake coordination.

The Admissions Director serves as the primary contact for prospective residents, families, hospitals, physicians, case managers, and referral sources, ensuring a seamless admission experience while delivering exceptional customer service.

Key Responsibilities

• Manage the entire admissions process from referral through admission.

• Respond quickly to referrals from hospitals, case managers, discharge planners, physicians, families, and community partners.

• Verify insurance coverage, benefits eligibility, and obtain necessary authorizations for admission.

• Review referrals and collaborate closely with nursing leadership regarding admission appropriateness.

• Meet with residents and responsible parties to obtain required clinical, personal, and financial information.

• Explain facility services, programs, and admission requirements to residents and families.

• Conduct facility tours for prospective residents and families.

• Coordinate room assignments based on clinical needs, resident preferences, and bed availability.

• Maintain accurate admission records and ensure compliance with regulatory requirements.

• Build positive relationships with referral sources to support occupancy and census goals.

• Provide outstanding customer service throughout the admissions and transition process.

Qualifications

• Previous experience as an Admissions Director, Admissions Coordinator, Intake Coordinator, or Healthcare Admissions Specialist preferred.

• Experience in skilled nursing, rehabilitation, long-term care, post-acute care, assisted living, or healthcare admissions strongly preferred.

• Knowledge of Medicare, Medicaid, Managed Care, Commercial Insurance, and Prior Authorization Processes.

• Excellent communication and interpersonal skills.

• Strong organizational and time management abilities.

• Ability to multitask in a fast-paced healthcare environment.

• Strong attention to detail and commitment to customer service.

• Professional, compassionate, and resident-focused approach.

• Reliable attendance and strong work ethic.

• Self-motivated with the ability to work independently and as part of a team.

What We Offer

• Competitive Salary

• Comprehensive Benefits Package

• Paid Time Off

• Professional Growth Opportunities

• Supportive Team Environment

• Opportunity to make a meaningful impact on residents and families

Job Type: Full-Time