Admissions Counselor I — Welcome Center

The University of Texas at Austin; Austin (TX); On-site; USD 37,000 - 49,000; Full time

Job summary

The University of Texas at Austin is seeking an Admissions Counselor I for the Admissions Welcome Center in Austin, TX. This role supports campus tours, presentations, individualized counseling, and other recruitment activities on and off campus to guide students through the admissions process.

You will collaborate with multiple campus partners to deliver accurate information and a welcoming experience for prospective students and families, helping them navigate exploration, application, and

Qualifications

• Bachelor's degree required.
• Experience providing customer service and counseling students.
• Experience preparing and delivering presentations to varied audiences.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Ability to manage multiple tasks, projects, priorities, deadlines, and travel in a fast-paced environment.
• Proficiency with Microsoft Office, customer databases, or CRM systems.
• Valid driver's license and ability to meet university driving requirements.

Responsibilities

• Advise prospective, admitted, and enrolled students and families throughout the admissions process.
• Respond to questions via phone, email, or in-person meetings with individualized guidance.
• Present information about undergraduate programs, opportunities, and admissions processes.
• Tailor presentations to the needs of students, families, and community partners.
• Support events hosted by the Office of Admissions and related programs, including evening/weekend events.
• Maintain accurate records of student interactions in Slate.
• Review applications and meet productivity and confidentiality expectations.

Skills

Customer service

Presentation delivery

Interpersonal skills

Organization

Communication

Office/CRM software

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office

CRM/Slate

Job description

The University of Texas at Austin is seeking an Admissions Counselor I for the Admissions Welcome Center in Austin, TX. This role supports campus tours, presentations, individualized counseling, and other recruitment activities on and off campus to guide students through the admissions process.

You will collaborate with multiple campus partners to deliver accurate information and a welcoming experience for prospective students and families, helping them navigate exploration, application, and