Registrar Analyst

COLLEGE OF WESTERN IDAHO; Nampa (ID); Hybrid; USD 55,000 - 82,000; Full time

Job summary

College of Western Idaho is seeking a Registrar Analyst to provide systems expertise, reporting support, and technical leadership for Registrar operations. You will act as a liaison between functional users and technical teams, implementing new system functionality and ensuring data integrity and regulatory compliance.

The role focuses on improving business processes, supporting institutional reporting, and maintaining expertise in Registrar technologies.

Qualifications

• Bachelor’s degree in a related field or an equivalent combination of education and experience.
• Three or more years of experience in a Registrar’s Office or related environment.
• Strong problem-solving, analytical, and systems implementation skills.
• Experience implementing, configuring, troubleshooting, or supporting technology systems.
• Strong understanding of student information systems and related technologies.

Responsibilities

• Serve as the primary liaison between Registrar users and IT, reporting teams, and technical support staff.
• Translate business needs and complex technical requests into detailed functional requirements.
• Collaborate with IT and external vendors to develop project goals, scope, timelines, specifications, and testing plans.
• Support system modifications, enhancements, upgrades, and implementation efforts.
• Develop and maintain user acceptance testing scripts and related documentation.
• Coordinate and lead testing activities for patches, upgrades, releases, and new functionality.
• Validate system changes to ensure functionality meets business and compliance requirements.
• Apply user experience and usability principles when evaluating and implementing system improvements.
• Oversee timely and accurate reporting to the National Student Clearinghouse.
• Support data integrity, accuracy, and effective use of student and institutional data.
• Serve as a data steward for student records and related information systems.

Skills

Problem-solving

Analytical thinking

Systems implementation

Stakeholder communication

Data accuracy

Customer service

Multi-tasking

Collaboration

SIS knowledge

Education

Bachelor's degree or equivalent

Education/Experience equivalent

Job description

Get started on your future at CWI, and join us in empowering lives and our community.

Support Student Records and Technology Solutions as a Registrar Analyst at CWI!

Are you passionate about technology, data integrity, and improving the student experience? The College of Western Idaho (CWI) is seeking a Registrar Analyst to provide systems expertise, reporting support, and technical leadership for the tools and processes that support the Registrar’s Office.

In this role, you’ll serve as a key liaison between functional users and technical teams, helping to implement new system functionality, maintain data integrity, improve business processes, and ensure compliance with institutional, state, and federal requirements.

Why Join CWI?

At CWI, accurate student records and effective technology solutions are critical to supporting student success. As a Registrar Analyst, you'll play an important role in enhancing Registrar operations, supporting institutional reporting, and ensuring the systems that manage student information function efficiently and effectively.

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including:

• 11%+ employer retirement contributions
• Generous personal leave
• Research, evaluate, test, and implement new and existing system functionality to support Registrar operations and regulatory requirements
• Maintain expertise in Registrar technologies, system enhancements, and emerging tools
• Support the effective operation of student information systems and related technologies
• Identify opportunities to improve processes, workflows, and system utilization

Systems Analysis & Technical Collaboration:

• Serve as the primary liaison between Registrar users and Information Technology, report-writing teams, and technical support staff
• Translate business needs and complex technical requests into detailed functional requirements
• Collaborate with IT and external vendors to develop project goals, scope, timelines, specifications, and testing plans
• Support system modifications, enhancements, upgrades, and implementation efforts

Testing, Implementation & Quality Assurance:

• Develop and maintain user acceptance testing scripts and related documentation
• Coordinate and lead testing activities for system patches, upgrades, releases, and new functionality
• Validate system changes to ensure functionality meets business and compliance requirements
• Apply user experience and usability principles when evaluating and implementing system improvements

Data Integrity, Compliance & Reporting:

• Oversee timely and accurate reporting to the National Student Clearinghouse
• Support the integrity, accuracy, and effective use of student and institutional data
• Serve as a data steward for student records and related information systems
• Monitor and audit security roles and access permissions to ensure appropriate access and compliance
• Partner with Registrar leadership to ensure adherence to federal, state, and institutional reporting requirements and data standards
• Troubleshoot complex system issues and coordinate resolution efforts with IT staff, software vendors, and external partners
• Research system challenges and recommend effective solutions
• Analyze business processes and identify opportunities for operational improvement
• Support continuous improvement initiatives that enhance efficiency, compliance, and the student experience
• Perform other duties as assigned

Collaboration & Institutional Support:

• Work closely with Registrar leadership and campus stakeholders to support institutional priorities
• Collaborate across departments to improve system functionality and data quality
• Help ensure technology solutions align with operational needs and strategic goals
• Communicate technical information effectively to both technical and non-technical audiences

What We’re Looking For:

• Bachelor’s degree in a related field or an equivalent combination of education and experience
• Three (3) or more years of experience in a Registrar’s Office or related environment
• Strong problem-solving, analytical, and systems implementation skills
• Experience implementing, configuring, troubleshooting, or supporting technology systems
• Strong understanding of student information systems and related technologies
• Ability to manage multiple priorities and projects simultaneously
• Strong written, verbal, and interpersonal communication skills
• Ability to work collaboratively with technical and functional stakeholders
• Commitment to data accuracy, compliance, and customer service

Additional Instructions For Applicants:

Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.