Admissions Counselor

Jobtailor; Deerfield Beach (FL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Job summary

Jobtailor seeks an Admissions Counselor in Florida to respond to inquiries, guide families through the admissions process, and coordinate program enrollments for behavioral health services. The role requires strong communication with referents and participants, and the ability to showcase program differentiators.

Ideal candidates are sales-focused, outgoing, and capable of meeting enrollment goals. A Master's degree is preferred, with licensure progress in Florida (MFT/LPC/LCSW/PhD/LMHC/LMFT)

Qualifications

• Master's degree preferred for clinical insight and program knowledge.
• Experience coordinating admissions and handling paperwork is expected.
• Familiarity with psychiatric or behavioral health concepts is a plus.
• Candidate should be sales-oriented and able to guide callers toward treatment options.

Responsibilities

• Respond to incoming telephone inquiries and coordinate admissions processes.
• Communicate program knowledge, prices, and admission protocols to families.
• Engage referents, families, and program participants effectively.
• Coordinate tours and highlight differentiators to potential participants.
• Assess enrollment applications and refer to appropriate care levels.
• Complete all required enrollment paperwork for smooth processing.
• Plan enrollments and act as concierge to ensure a smooth process.
• Glean program stories for enrollment, social media, and digital forums.

Skills

Admissions Coordination

Enrollment Assessment

Paperwork Completion

Program Knowledge

Referral Process Management

Education

Master's Degree preferred

Florida licensure in progress (MFT/LPC/LCSW/PhD/LMHC/LMFT)

Job description

Admissions Counselor duties

• The Admissions Counselor will respond to incoming telephone inquiries, oversee subsequent communications, and actively coordinate multiple phases of the admissions process for clients seeking longer-term behavioral health services provided by the Lifeskills.
• Responds to program inquiries in appropriate and effective manner, communicating knowledge of programs, prices, and admission protocols.
• Communicates with referents, program participants, and families appropriately and effectively.
• Uses the referral process as a means of building relationships with new referents.
• Coordinates and facilitates tours and communicates about program differentiators and key features to potential participants, families, and referents.
• Assesses incoming enrollment applications for potential treatment needs and refers to the appropriate level of care.
• Completes all required paperwork to facilitate a smooth enrollment process.
• Plans and coordinates all enrollments and act as the concierge to ensure that the admissions process proceeds smoothly.
• Demonstrates the ability to engage clients and families seeking help for internet and gaming addictions.
• Gathers program pictures and client stories to use through the enrollment, social media, and digital forums.

Requirements

• Master's Degree preferred.
• Ideal candidate should be outgoing, sales-oriented, and able to proactively assist callers who are weighing treatment options for themselves or loved ones.
• Familiarity with general psychiatric conditions, eating disorders or working experience in behavioral health treatment settings/sales a plus.
• Demonstrates desire to drive for results steadfastly pushes self to consistently meet and/or exceed goals.
• Can quickly find common ground and solve problems in collaborative team setting.
• Master's Degree; license or working toward license (MFT, LPC, LCSW, PhD, LMHC, LMFT) in the state of Florida; 2 Years of mental health experience preferred.

Core Competencies

Demonstrates expertise in coordinating the admissions process for behavioral health services, effectively communicating with clients, families, and referents while driving results in a sales-oriented environment. Possesses knowledge of psychiatric conditions and experience in mental health settings to assess treatment needs and facilitate smooth enrollments.

Highest-signal resume keywords

• Master's Degree
• Mental Health Experience
• Behavioral Health Treatment Knowledge
• Sales Orientation
• Client Engagement

ATS Optimization Keywords

Hard Skills

• Admissions Coordination
• Enrollment Assessment
• Paperwork Completion
• Program Knowledge
• Referral Process Management

Soft Skills

• Effective Communication
• Problem Solving
• Relationship Building
• Team Collaboration
• Goal Orientation

Certifications & Qualifications

• MFT
• LPC
• LCSW
• PhD
• LMHC
• LMFT

Industry Keywords

• Behavioral Health
• Psychiatric Conditions
• Eating Disorders
• Client Engagement
• Treatment Options