Admissions Coordinator, Non-Degree Programs

upenn; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Wharton School of the University of Pennsylvania is seeking an Admissions Coordinator for Non-Degree Programs to support student recruitment, admissions services, and enrollment operations. The role coordinates applicant tracking, application review, reader onboarding, and communications with applicants and partners.

The position requires managing data quality and delivering accurate guidance across programs, with opportunities to contribute to events and reporting across admissions activities.

Qualifications

• Experience supporting student recruitment and admissions processes.
• Ability to manage applicant data and documentation.
• Strong communication with applicants, families, educators, and partners.

Responsibilities

• Support admissions operations throughout the application cycle, including maintaining applicant tracking and enrollment activities.
• Assist with application review activities and participate in the admissions review process using established evaluation criteria.
• Assist with onboarding application readers and supporting application readers throughout the admissions cycle.
• Facilitate communication between admissions readers and internal staff to ensure an efficient review process.
• Maintain admissions procedures, documentation, and operational resources to promote consistency across application cycles.
• Serve as a point of contact for applicant, parent, educator, and partner inquiries throughout the admissions and enrollment process.
• Triage helpdesk cases by reviewing contact history and related issues, providing accurate guidance.

Skills

Admissions

Customer service

Data entry

Communication

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Admissions Coordinator, Non-Degree Programs

Job Profile Title

Coordinator, Program

Job Description Summary

Wharton School OverviewFounded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu.

Wharton Global Youth Program

The Wharton Global Youth Program, part of Wharton Non-Degree Programs (which includes Wharton Executive Education), offers various opportunities for high school students aged 14 to 18 and undergraduate students aged 18 to 25. Our programming also includes strategic partnership programs with other institutions and organizations.

Job Description

The Admissions Coordinator supports the effective delivery of student recruitment and admissions, applicant services, and enrollment operations throughout the full application cycle. The role coordinates applicant tracking, application review, reader onboarding and support, and admissions documentation to promote an efficient and consistent review process. Serving as a key point of contact for applicants, families, educators, and partners, the position evaluates and resolves complex inquiries, provides accurate guidance across programs and admissions requirements, audits frontline responses, and maintains helpdesk knowledge resources.

The position also coordinates virtual and in-person recruitment events, including event research, logistics, staffing, communications, materials, and on-site representation. It tracks participation and recruitment outcomes, assesses event effectiveness, and recommends improvements informed by data and stakeholder feedback. In addition, the role maintains admissions, recruitment, enrollment, scholarship, and award data; monitors data quality; produces reports and leadership summaries; and develops partner, donor, and stakeholder communications that highlight student experiences, outcomes, and program impact.

Job Responsibilities

Admissions Operations

Support admissions operations throughout the application cycle, including maintaining applicant tracking and enrollment activities.

Assist with application review activities and participate in the admissions review process using established evaluation criteria.

Assist with onboarding application readers and supporting application readers throughout the admissions cycle.

Facilitate communication between admissions readers and internal staff to ensure an efficient review process.

Maintain admissions procedures, documentation, and operational resources to promote consistency across application cycles.

Applicant Support and Helpdesk Operations

Serve as a point of contact for applicant, parent, educator, and partner inquiries throughout the admissions and enrollment process.

Triage helpdesk cases by reviewing contact history, prior interactions, and related issues and applying deep knowledge of program and course o