Admissions Coordinator - NHR

Discovery Mood; Manor (TX); On-site; USD 48,000 - 52,000; Full time

Job summary

New Hope Ranch in Manor, TX is seeking an Admission Coordinator to manage inquiries, collect essential data, verify insurance, and initiate referrals for treatment services.

The role requires coordinating with the treatment team, preparing EHR records, and ensuring admissions are scheduled and documented accurately. On-site Monday to Friday, 8:30 AM to 5:00 PM, with a focus on compliant paperwork and compassionate communication.

Qualifications

• High School Diploma or equivalent.
• Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Follow the admission checklist to ensure all steps to an admission have been properly taken.
• Input and verify referral and insurance information in CRM and EHR.
• Coordinate with treatment and business offices to complete admissions and scheduling.

Skills

Computer proficiency

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not.

Essential Job Functions:

• Follow the checklist to ensure all steps to an admission have been properly taken
• Keep referral information up to date and in an accessible location.
• Effectively discern if a caller meets initial criteria (within 2-3 minutes)
• Efficiently refer caller out to network partners if and when they fail to qualify
• Speak passionately about the program while controlling the flow and direction of the call
• Ability to efficiently gather pertinent information in initial call while inputting in CRM
• Obtain referral and treatment team information
• Gather all insurance info and promptly initiate verification process
• Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization
• Keep family engaged in communication and informed of next steps
• Conduct pre-admission screenings
• Gather medical data/records
• Gather clinical data and treatment team information
• Identify clinical or medical red flags and alert appropriate personnel
• Obtain appropriate approvals when indicated (medical, clinical, etc.)
• Proper coordination with business office and management personnel to complete SCA
• Communication with house regarding admissions and receive mutually agreeable admission time
• Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact
• Generate EHR record for incoming client
• Admission paperwork complete and in compliance
• Accurate and timely notations in CRM and EHR and all supporting data uploaded

Knowledge, Education, Experience:

• High School Diploma or equivalent
• Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint)

Employment Status: Full-Time

Schedule: Monday to Friday 8:30AM to 5:00PM

Work Location: On-Site in Manor, TX

Compensation: Pay Range: $48,000-52,000/annually

Reference Number: 11074

Department: Admissions - Central

City, State: Manor, TX

Employment Type: Full-Time

Pay Range: $48,000.00 - $52,000.00

Shift Hours & Dates: Monday to Friday 8:30AM to 5:00PM

Virtual: No

Company: New Hope Ranch

Location: New Hope Ranch

Check Out the Discovery Benefits & Perks

We value our employees, which is why we provide ways to help their personal needs and professional growth

Change Lives with a Rewarding Career in Healthcare