Admissions Coordinator - Growth & Education

Washington Center; San Leandro (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision coverage

Growth opportunities

Continuing education / Training

Referral bonus program

Job summary

Washington Center is seeking an Admissions Assistant to join our team and manage admission inquiries, coordinate with Business Development, and guide prospective residents through tours and pre-admission interviews.

The role requires handling inquiries via telephone, email, fax and in person, reviewing information with Administrators and managers, and ensuring smooth admissions decisions with the team. A valid driver’s license and caring approach are essential.

Qualifications

• 2-4 years related experience in long-term care or skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver’s license and clear DMV record
• Compassion toward residents and families
• Knowledge of nursing practices, terminology, laws and guidelines for long-term care

Responsibilities

• Coordinate with Business Development to attract candidates for admission and integrate them into the system
• Conduct tours and pre-admission interviews with prospective residents or responsible party
• Review inquiries and complete information sheets for team review and admissions decisions

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Scheduling & interviews

Education

Bachelor’s degree in Marketing/Communications or related

Job description

Are you looking for your new career? We are now hiring an Admissions Assistant to be the newest member of our awesome team!

Now Hiring For

Salary Range: $20.00-$20.50 per hour.

Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?

If Yes, How You Will Contribute To The Team

As an Admissions Assistant you will work in coordination with Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective resident/responsible party and explain all facility services.

Our Admission Assistant receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. He/she will also review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.

Must Haves

• 2-4 years related experience in a long-term care or a skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver’s license and clear DMV record, and be insurable under Company's insurance policy
• Compassion toward residents and their families
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care
  
  

Nice To Have

• Bachelor’s degree from accredited college with specialization in marketing, communications or equivalent
• 1-2 years of Customer Service / Receptionist experience
• Strong background in skilled nursing care
  
  

Who We Are

We believe in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

How We Shine

We believe in

• Teamwork
• Creativity
• Respect
• Appreciation
• Honesty
• Integrity
  
  

What makes us special?

• Competitive Wages!
• Great benefits – Medical, dental, and vision coverage
• Growth Opportunities
• Continuing Education / Training Opportunities
• Referral Bonus Program
  
  

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Pay Transparency Statement

Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above.