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Guidehouse is seeking an Admissions Coordinator for 100% onsite work at the Clanton location. The role handles admissions, insurance coordination and patient communications with a strong emphasis on accuracy and customer service.
The position requires a High School diploma and 0-2 years of related experience, with preferred familiarity in medical terminology and patient registration processes. Excellent attention to detail and teamwork are essential.
The Admissions Coordinator is responsible for managing inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.)
Type:Full Time, Days, 100% Onsite
Schedule: Thurs-Sat, 9:30am-10:00pm
Location:ED Registration, UAB St. Vincent's Chilton, Clanton, AL
Please note: The schedule is subject to change based on hospital census and business needs.
Responsibilities and Duties:
Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.
Obtains required signatures on legal consents and insurance forms.
Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patient's file.
Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.
Reviews Physician’s orders for completion and ensures all required information is listed.
Completes Medicare Compliance and obtains ABN if necessary.
Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
Answers telephone calls. Follows pre-established script and provide assistance to callers.
Completes all shift duties in a timely and accurate manner.
Complies with all safety regulations, policies and procedures as defined by client.
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.