Admissions Coordinator - Elevate Care Access & Census Growth

Volare Health, LLC

Slidell (LA)

On-site

USD 46,000 - 52,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Full-time position

Job summary

Lakeshore Manor Nursing & Rehabilitation Center in Slidell, LA is seeking a motivated Admissions Coordinator to connect residents and families with the care they need. You will collaborate with clinical and leadership teams to ensure a smooth admissions experience from referral to arrival.

The role requires nursing home admissions or healthcare marketing experience, strong communication, organization, and a customer‑focused approach.

Qualifications

Nursing home admissions or healthcare marketing experience required.
High school diploma required.
3–5 years of customer service experience in a healthcare or similar setting preferred.
Experience with healthcare admissions, referrals, or census development strongly preferred.
Knowledge of medical terminology and the healthcare delivery system.
Experience with EPIC, AIDA, electronic medical records, and basic computer programs preferred.
Familiarity with insurance verification and obtaining authorizations preferred.
Strong written and verbal communication skills.
Excellent organization, problem-solving, and follow-through.
Ability to build strong relationships with residents, families, referral sources, and healthcare professionals.
A positive, professional, and customer-focused approach with the ability to work effectively as part of an interdisciplinary team.
A degree in healthcare management, marketing, or a related field is a plus.

Responsibilities

Coordinate with nursing to ensure rooms are ready for new admissions, returning residents, and room changes.
Partner with maintenance and housekeeping to ensure rooms are repaired, prepared, and clean.
Review referrals from hospitals, clinics, and other healthcare partners, including EPIC, AIDA, and faxed referrals.
Ensure referral and resident information is entered accurately into the electronic medical record.
Coordinate with the Admissions Director, Director of Nursing, and Administrator to support census growth and maintain strong referral relationships.
Help ensure the admissions process is organized, timely, compliant, and focused on exceptional customer service.
Assist with insurance verification and authorization processes when needed.
Participate in quality improvement initiatives and required staff education.
Maintain compliance with company policies, including the Code of Conduct and Business Ethics.
Provide occasional after-hours, weekend, holiday, or on-call support as needed.