Admissions Coordinator

Calvert-County-Nursing-Center; Stoakley (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid Time Off

Sick Leave

Aflac

401K

Job summary

Calvert County Nursing Center is seeking an Admissions Coordinator to support the Admissions Director in meeting census goals by coordinating the facility's patient flow, admissions process, referrals, and sign-in.

The role partners with the clinical team to ensure accurate census reporting, timely follow-up on referrals, and smooth tours for families and providers, while upholding resident dignity and a positive facility image.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to organize and prioritize multiple tasks.
• 2-3 years in Admissions/Marketing in healthcare.
• Long-Term care experience required.
• Knowledge of Medicare and third-party billing.
• Understanding of medical terminology.
• Detail-oriented with strong customer service.
• Able to travel locally by personal automobile.

Responsibilities

• Records information concerning inquiries, admissions, and discharges and assists with daily census reports.
• Assists with keeping daily and monthly records of census, matching up numbers with the Business Office for accuracy.
• Follow up with all referrals in a timely manner.
• Schedules and conducts facility tours for customers, families, and referrals.
• Ensure paperwork is signed and distributed according to Admission Sign-In policy.
• Work closely with Admissions Director, Administrator, and clinical staff to maintain admissions/discharges/transfers.
• Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges, and sales activity.
• Assist with promotions, publications, and newsletters, etc.
• Coordinate presentations to hospitals, physicians, and other referral sources.
• Serve as point-of-contact when Admissions Director is out of the office.

Skills

great communicator

organize and prioritize

customer service skills

travel locally by car

knowledge of Medicare

medical terminology

Job description

Position Summary:

Calvert County Nursing Center is looking for an Admissions Coordinator that will assist the Admissions Director with meeting census goals by working with the facility's clinical team. The ideal candidate will have experience in managing the facility's customer flow, admissions process, referral management and admission sign-in, through post-admissions, and fulfill duties in a way that promotes resident dignity and demonstrates a positive image to residents, families, visitors, and peers.

Qualifications:

• The ideal candidate must be a great communicator
• Able to organize and prioritize many tasks effectively
• 2 - 3 years of experience in an Admissions/Marketing in a healthcare environment
• Long-Term care experience required
• Knowledge of Medicare and 3rd party billing
• Knowledge of medical terminology
• Must be detail oriented and have excellent customer service skills
• Able to react to emergency situations appropriately when required
• Must be able to travel locally by personal automobile as required

Essential Functions:

• Records information concerning inquires, admissions, and discharges and assists with daily census reports.
• Assists with keeping daily and monthly records of census, matching up the numbers with the Business Office to ensure accuracy.
• Follow up with all referrals in a timely manner.
• Schedules and conducts facility tours for customers, families, and referrals.
• In accordance with the Admission Sign-In policy and procedure, make sure all paperwork is signed and distributed appropriately.
• Work closely with the Admissions Director, Administrator, and others clinical staff involved in maintaining consistent admissions, discharges, and transfers.
• Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges, and sales activity.
• Assists with promotions, publications, and newsletters, etc.
• Participates and assists in the coordination of presentations about the facility or other appropriate topics to hospitals, physicians, and other potential referral sources.
• Participates in meetings and serves as the point-of-contact when the Admissions Director is out of the office attending facility business meetings.

Benefits:

• Health
• Dental
• Vision
• Paid Time Off
• Sick Leave
• Aflac
• 401K

Work Schedule:

• Week #1 (Monday - Friday)(8:00AM - 4:30PM or 8:30AM- 5:00PM)
• Week #2 (Wednesday - Sunday)(8:00AM - 4:30PM or 8:30AM- 5:00PM)