Admissions Coordinator

LCS (Life Care Services); Port Charlotte (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

South Port Square in Port Charlotte, FL is seeking a hospitality-focused Admissions Coordinator to join our team. This full-time role handles inquiries, coordinates pre-admission tasks, verifies insurance, and gathers clinical and financial information from hospitals and families.

You will support readiness for new admissions and track occupancy trends. The position runs Monday through Friday, 8:00 AM–4:30 PM, with a starting pay of $25.00 per hour and requires successful Florida background

Qualifications

• Healthcare admissions experience in senior living, skilled nursing, or hospital discharge settings preferred.
• Knowledge of Medicare/Medicaid and insurance verification processes.
• Excellent interpersonal and organizational skills with ability to manage multiple tasks.

Responsibilities

• Serve as the primary contact for inquiries, referrals, and potential admissions.
• Coordinate pre-admission activities including intake paperwork and insurance verification.
• Communicate with hospitals, discharge planners, social workers, and families to gather clinical and financial information.
• Prepare admission packets and documentation for final review and approval.
• Schedule tours and maintain CRM/EMR records in compliance with guidelines.

Skills

Interpersonal skills

Customer service

Multi-tasking

EMR/CRM proficiency

English proficiency

Education

High school diploma or equivalent

Associate or Bachelor's degree

Tools

PointClickCare

CRM systems

EMR systems

Job description

When you work at South Port Square, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

South Port Square is recruiting for a hospitality focused Admissions Coordinator to join our team!

Here are a few of the daily responsibilities of an Admissions Coordinator:

• Serve as the primary point of contact for inquiries, referrals, and potential admissions.
• Coordinate all pre-admission activities, including intake paperwork, insurance verification, and initial assessments.
• Communicate effectively with hospitals, discharge planners, social workers, and families to gather clinical and financial information.
• Collaborate with the LCS Regional Health Care Marketing and Sales Director to ensure consistency in LCS standards and best practices and adhere to SalesFIRST Standards.
• Collaborate with nursing, finance, and administrative teams to ensure readiness for new admissions.
• Support the Director of Admissions or Administrator by preparing admission packets and documentation for final review and approval.
• Schedule and conduct tours and informational visits for prospective residents and families.
• Maintain accurate records in CRM and EMR systems in compliance with state and federal guidelines.
• Follow up on referrals to ensure timely response and admission flow. Ensure a smooth transition for residents and families during the admission process.
• Assist in tracking admission data and occupancy trends as directed.
• Perform other duties as assigned.

Here are a few of the qualifications we need you to have:

• High school diploma or equivalent; associate or bachelor's degree in healthcare, business, or related fields.
• 1-3 years of experience in healthcare admissions, intake coordination, or customer service, preferably in senior living, skilled nursing, or hospital discharge settings.
• Working knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong interpersonal and communication skills with a customer service orientation.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Proficient with EMR and CRM systems; experience with PointClickCare or similar platforms is a plus.
• Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.

Full Time

Monday - Friday 8AM-4:30PM

Salary: from $25.00 per hour

Background Screening Requirement:

This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

EEO Employer