Admissions Coordinator

Emerald Healthcare; Lincoln (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO Plan

Job summary

Emerald Healthcare in Lincoln, NE seeks an Admissions Coordinator to oversee the admissions process for new residents, coordinating with nursing, social services, dietary, and admissions teams to ensure a smooth transition and positive experience.

The ideal candidate has a bachelor’s degree in a related field and at least one year of long-term care admissions experience, with strong communication and attention to detail.

Qualifications

• Long-term care admissions experience preferred.
• Knowledge of Medicare/Medicaid processes and regulations helpful.
• Proficient with electronic health record systems.

Responsibilities

• Oversees pre-admission interviews and assessments.
• Collects and verifies admission information and documentation.
• Coordinates with nursing, social services, dietary and other departments for smooth admissions.
• Maintains resident records with accuracy and confidentiality.
• Promotes the facility to referrals and conducts tours.

Skills

Communication skills

Organizational skills

Attention to detail

Professional demeanor

Leadership qualities

Education

Bachelor’s degree in healthcare administration

Equivalent education/experience

Tools

Point Click Care

Job description

Description

The Admissions Coordinator is responsible for overseeing and managing the admissions process for the facility, ensuring a smooth and positive experience for new residents and their families. This role involves a combination of administrative, communication, and interpersonal skills to facilitate admissions, maintain accurate records, and coordinate with various departments within the facility. The Admissions Coordinator also plays a crucial role in public relations, marketing the facility, and building relationships with referral sources.

Admissions Coordinator Responsibilities

• Evaluates potential residents based on facility criteria, including medical, financial, and social needs. This involves pre-admission interviews and assessments.
• Collects and verifies all necessary information for admission, such as medical records, insurance details, financial information, and personal preferences.
• Collaborates with various departments within the facilities including nursing, social services, dietary, etc. to prepare for the new resident’s arrival and ensure a smooth transition.
• Per facility direction, completes and manages all admission paperwork, including consent forms, agreements, and other required documentation.
• Maintains accurate and up-to-date resident records.
• Promotes the facility to potential residents and their families, conducting facility tours, and developing marketing materials.
• Build relationships with referral sources like hospitals and community organizations.
• Ensures all residents are treated with dignity and respect, and that their rights are protected throughout the admission process and during their stay.
• Assists with insurance verification, pre-certification, and understanding payment options.
• Intakes inquiries, conducts initial assessments, schedules tours, completes necessary paperwork, and coordinates with nursing and other departments to prepare for new residents.
• Stays up to date on relevant regulations and ensures the facility adheres to all applicable laws and standards.
• Maintains clear and timely communication with residents, families, referral sources, and internal staff regarding the admission process.
• Prepares reports on admissions data, trends, and other relevant metrics.
• Establishes and maintains positive relationships with potential residents, their families, and referral sources (e.g., hospitals, other healthcare facilities).
• Ensures adherence to regulations from CMS (Centers for Medicare and Medicaid Services), state health departments, and other relevant agencies.
• Maintains confidentiality and privacy of all data, including resident, employee and operations data.
• Supports and participates in common teamwork.
• Uses tactful, appropriate communication in sensitive and emotional situations.
• Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.

Position Requirements

• Demonstrates professionalism.
• Adheres to predetermined work dates and times.
• Maintains regular scheduled attendance.
• Completes assignments in a timely manner as assigned.
• Works cooperatively with all departments.
• Maintains a consistently professional appearance.

Qualifications

• A bachelor’s degree in a related field (e.g., healthcare administration, social work, or psychology) is preferred, or an equivalent combination of education and experience may be considered.
• Prior experience in long-term care admissions, particularly in skilled nursing facilities, is essential. One year of experience is required.
• Understanding of Medicare and Medicaid processes, as well as relevant regulations and reimbursement procedures (Managed Care, Medicare, and HMOs) is crucial.
• Proficiency with electronic health record systems, particularly Point Click Care, is desired.
• A high degree of accuracy and attention to detail is required.
• Ability to work independently and collaboratively, handle stress, and maintain a professional demeanor.
• Demonstrates dependability, cooperation, and interest in the care of the elderly.
• Displays leadership qualities, good communication skills, and a desire to continuously learn.
• Possesses the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the public.

Knowledge, Skills, and Abilities

• In-depth knowledge of long-term care procedures and resident care.
• Great knowledge of legal regulations and best practices in healthcare.
• Must be able to read, write, speak and understand English.
• Ability to respond effectively.
• Ability to perform work safely.
• Strong organizational and communication skills.
• Proficient computer skills.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO Plan