Admissions Coordinator

Mountain Youth Academy; Mountain City (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Free meals

Attendance incentives

Shift differential pay

Tuition reimbursement

Job summary

Mountain Youth Academy in Mountain City, Tennessee seeks a meticulous Admissions Coordinator to manage the admissions process, respond to inquiries, collect and review documents, and maintain accurate records. You will schedule interviews and communicate decisions, collaborating with internal teams to ensure smooth onboarding and compliance with regulations.

Ideal candidates have strong communication, organizational skills, and experience in admissions or healthcare settings, with proficiency in

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

Responsibilities

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Skills

Admissions

Customer service

Healthcare

Administrative support

Microsoft Office

Data entry

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Database systems

Job description

Responsibilities

Mountain Youth Academy is nestled in Mountain City, Tennessee which is conveniently located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis, and treatment of a wide range of behavioral health issues for our young adolescent patients. We are seeking a meticulous and compassionate Admissions Coordinator to join our team.

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Additional Benefit

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Attendance Incentives
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visit UHS Benefits Service Center (ehr.com)

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.