Admissions Coordinator

Universal Health Services; Mountain City (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical plan

401(k) match

SoFi refinancing

Career development

Free meals

Shift differential

Tuition reimbursement

Job summary

Mountain Youth Academy in Mountain City, TN, is seeking an Admissions Coordinator to manage the end-to-end admissions process for adolescent behavioral health services. The role involves handling inquiries, gathering documents, scheduling assessments, and communicating decisions to families and referral sources.

The ideal candidate will have a high school diploma with preferred associate or bachelor's degrees, experience in admissions or healthcare-related admin, strong communication, and robust

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Prior admissions, customer service, healthcare, education, or administrative support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

Responsibilities

• Manage admissions process from inquiry to enrollment/admission.
• Respond to calls, emails, and walk-ins promptly.
• Collect, review, and process applications and documents.
• Maintain accurate records in databases and filings.
• Schedule interviews, tours, assessments, or appointments.
• Communicate admission decisions, next steps, and deadlines.
• Collaborate with internal departments for onboarding transitions.
• Provide excellent customer service to applicants and families.
• Ensure compliance with policies and regulations.
• Prepare reports and track admissions data.

Skills

Verbal and written communication

Organizational and multitasking

Empathetic, solution-oriented attitude

Professionalism and confidentiality

Education

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office Suite

Database systems

Job description

Responsibilities

Mountain Youth Academy is nestled in Mountain City, Tennessee which is conveniently located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis, and treatment of a wide range of behavioral health issues for our young adolescent patients. We are seeking a meticulous and compassionate Admissions Coordinator to join our team.

Key Responsibilities

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Attendance Incentives
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visitUHS Benefits Service Center (ehr.com)

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.