Admissions Coordinator

Universal Health Services, Inc.; Mountain City (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Medical, Dental, Vision and Rx Plans

401(K) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Free Meals

Attendance Incentives

Shift Differential Pay

Tuition Reimbursement

Job summary

Mountain Youth Academy in Mountain City, TN seeks an Admissions Coordinator to manage the admissions process from inquiry to enrollment for young patients in a residential program.

The role involves responding to calls and emails, collecting and reviewing applications, maintaining accurate records, scheduling interviews, and communicating decisions and deadlines to families and referral sources. Excellent customer service and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor's degree preferred.
• Experience in admissions, healthcare, education, or admin support preferred.
• Strong verbal and written communication.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

Responsibilities

• Manage the admissions process from inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries professionally.
• Collect, review, and process required applications and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments for seamless onboarding.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

Database systems

Confidentiality

Professionalism

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Microsoft Office Suite

Database management systems

Job description

Responsibilities

Mountain Youth Academy is nestled in Mountain City, Tennessee which is conveniently located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis, and treatment of a wide range of behavioral health issues for our young adolescent patients. We are seeking a meticulous and compassionate Admissions Coordinator to join our team.

Key Responsibilities

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Additional Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Attendance Incentives
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visit UHS Benefits Service Center (ehr.com).

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.