Admissions Coordinator

Springcreekhc; Millcreek (UT); On-site; USD 2,755,000 - 3,857,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, and life 보험

Generous paid time off (PTO)

Tuition reimbursement up to $500 per月

Job summary

Spring Creek Care Center in Millcreek, Utah, is seeking an Admissions Coordinator to join a dedicated team. This full-time role involves front-line customer service, facility tours, and coordinating resident admissions with internal and external partners.

You will support residents in care planning, complete admission paperwork, and help orient new residents while maintaining accurate EMR data and cross-department communication. Excellent communication and empathy are essential.

Qualifications

• 1 year of clerical experience in a skilled nursing facility preferred.
• Strong communication, customer service skills, and empathy.
• Proficient with computers, office systems, and related software.
• Working knowledge of health insurance processes and systems.
• Self-motivated with a willingness to assist across tasks.

Responsibilities

• Provide front-line customer service, including courteous phone coverage and daily quality assurance rounds.
• Conduct facility tours for prospective residents, families, and responsible parties.
• Coordinate resident admissions with internal departments and external healthcare partners.
• Build and maintain referral relationships with discharge planners, case managers, and physicians.
• Complete admission paperwork and support residents in care planning and decision-making preferences.
• Assist with resident orientation in accordance with facility procedures.
• Enter and maintain accurate information in EMR and other systems.
• Support communication between departments to ensure smooth admissions and transitions.
• Complete additional duties as assigned.

Skills

Customer service

Communication

Empathy

Computer literacy

Health insurance knowledge

Education

High school diploma or equivalent

Tools

EMR

Microsoft Office

Job description

Spring Creek Care Center - Millcreek, Utah

Full Time | Monday - Friday

Spring Creek is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, andwe'realways interested in connecting with dedicated professionals who share our commitment to excellence.

Ifyou'relooking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Spring Creek may be the right fit for you.

What you'll do:

• Provide front-line customer service, including courteous phone coverage and daily quality assurance rounds (odor-free, obstacle-free environment)
• Conduct facility tours for prospective residents, families, and responsible parties
• Coordinate resident admissions with internal departments and external healthcare partners
• Build and maintain referral relationships with discharge planners, case managers, and physicians
• Complete admission paperwork and support residents in care planning and decision-making preferences
• Assist with resident orientation in accordance with facility procedures
• Enter and maintain accurate information in EMR and other systems
• Support communication between departments to ensure smooth admissions and transitions
• Complete additional duties as assigned

What we offer:

• Competitive hourly paybased on experience
• 401(k) with company match
• Medical, dental, vision, and life insurance options
• Generouspaidtime off(PTO)
• Up to $500 per month in nursingschooltuition reimbursement

What we're looking for:

• 1 year of clerical experience in a skilled nursing facility preferred
• Strong communication, customer service skills, and empathy
• Proficient with computers, office systems, and related software
• Working knowledge of health insurance processes and systems
• Self-motivated with a willingness to assist across tasks as needed
• Ability to read, write, and understand English, including medical billing terminology
• High school diploma or equivalent
• Experience with medical terminology, billing, and data entry preferred
• May be exposed to bodily fluids and communicable illnesses
• Able to lift, push, or pull 25-50 lbs. unassisted
• Adequate vision and hearing (with or without assistive devices)

Why us:

Our Admissions Coordinators care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development-and we're proud of the supportive environment we've built.

If you're a Admission Coordinator who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you.