Admissions Coordinator

Pinnacle Treatment Centers, Inc.; Martinsville (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO 18 days

401(k) with company match

Training and certification opportunit

Comprehensive benefits package

STAR LRP

Job summary

Pinnacle Treatment Centers in Martinsville, IN is seeking an Admissions Coordinator to support patient access to care at our Martinsville location. The role coordinates admissions and discharges, verifies benefits, and assists with intake and referral processes to ensure a smooth, compassionate experience for patients and families entering treatment.

This full-time position offers opportunities to work in a mission-driven, team-based environment with room for professional growth; the company

Qualifications

• High school diploma or equivalent required.
• Three to five years of intake or admissions experience preferred.
• Proven ability to develop and maintain referral relationships and networking strategies.
• Strong interpersonal, verbal, and written communication skills.
• COVID-19 vaccination or approved exemption per policy.

Responsibilities

• Coordinate admissions and discharges for patients.
• Verify insurance benefits and eligibility.
• Assist with utilization review by supporting billing coordination with the corporate office.
• Coordinate and collect co-pays, deductibles, and other patient fees at admission, during treatment, or at discharge.
• Assist with arranging patient payment plans as needed.
• Serve as a liaison to patients regarding insurance benefits and coverage.
• Schedule and complete admission assessments and required documentation.
• Support performance improvement initiatives aligned with organizational goals.
• Perform other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Networking

Education

High school diploma

Bachelor’s degree preferred

Job description

Full‑Time | Martinsville, IN

As an Admissions Coordinator at our Martinsville, Indiana location, you will play a key role in supporting patient access to care. This position is responsible for coordinating admissions and discharges, verifying benefits, and supporting intake and referral processes to ensure a smooth and compassionate experience for patients and families entering treatment.

Why Pinnacle

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care nationwide and supporting more than 30,000 patients daily. Our mission is to remove barriers to recovery and transform individuals, families, and communities with treatment that works.

• Mission‑driven organization focused on access to care
• Meaningful role at the start of the recovery journey
• Collaborative, team‑based work environment
• Opportunities for professional growth

Requirements

• High school diploma or equivalent
• Undergraduate or graduate degree from an accredited college or university preferred (relevant experience may be considered in lieu of a degree)
• Three (3) to five (5) years of intake or admissions experience preferred, ideally in behavioral healthcare
• Proven experience developing and maintaining referral relationships and networking strategies
• Strong interpersonal, verbal, and written communication skills
• COVID‑19 vaccination or approved exemption, per policy

Responsibilities

• Coordinate admissions and discharges for patients
• Verify insurance benefits and eligibility
• Assist with utilization review by supporting billing coordination with the corporate office
• Coordinate and collect co‑pays, deductibles, and other patient fees at admission, during treatment, or at discharge
• Assist with arranging patient payment plans as needed
• Serve as a liaison to patients regarding insurance benefits and coverage
• Schedule and complete admission assessments and required documentation
• Support performance improvement initiatives aligned with organizational goals
• Perform other duties as assigned

Benefits

• 18 days Paid Time Off (PTO)
• 401(k) with company match
• Company‑sponsored training and certification opportunities
• Comprehensive benefits package including medical, dental, vision, short‑term disability, long‑term disability, and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)

Join our team. Join our mission.

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non‑merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.