Admissions Coordinator

Wilshire at Lakewood Care Center; Lee's Summit (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Wilshire at Lakewood Care Center in Missouri is seeking an Admissions Coordinator to join our team. This role focuses on managing referrals, admissions paperwork, and tours with families to ensure smooth transitions.

Responsibilities include obtaining referral and financial information, coordinating with the business office, conducting facility tours, and maintaining strong relationships with referral sources.

Qualifications

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Experience in the Long-term care setting.
• Proficient telephone skills for referral calls and candidate inquiries.

Responsibilities

• Obtains referral information from telephone and walk-in inquiries for admission committee approval.
• Works with business office to verify financial information prior to admission.
• Obtains family commitment to tour the facility and conducts tours.
• Explains admission policies and ensures all paperwork is complete at admission.
• Monitors referrals and admissions and coordinates follow-up to solidify admission.

Skills

Communication skills

Organizational skills

Self-starter

Customer service

Tools

Marketing information system

Job description

Admissions Coordinator:

The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

Job Type: Full-time

Admissions Coordinator Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Admissions Coordinator Schedule:

• 8 hour shift
• Monday to Friday, flex as necessary to meet the needs of the faciity

Admissions Director Responsibilities:

• - Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• - Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• - Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
• - Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• - Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• - Informs Marketing Director of any referral source issues that arise during the referral process.
• - Develops relationships with referral sources.

Admissions Coordinator Qualifications:

• - Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• - Excellent organizational skills with a detail orientation towards documentation and follow-up.
• -Experience in the Long-term care setting
• - Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• - Computer experience using a marketing information system.
• - Knowledge of managed care industry preferred
• - HMO initial auth requests

Customer Service:

• - Presents professional image to consumers through dress, behavior and speech.
• - Adheres to Company standards for resolving consumer concerns.
• - Ensures that all patient/resident rights are protected.