Admissions Coordinator

Georgetown Behavioral Health Institute; Georgetown (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) & PTO

Job summary

Georgetown Behavioral Health Institute is seeking an Intake Clerk to streamline admissions and manage prior authorizations. The role involves greeting patients and supporting a smooth admissions workflow in a therapeutic setting.

The ideal candidate will have a High School diploma, strong customer service skills, and the ability to multitask while complying with policies and deadlines. This full-time position emphasizes attention to detail and reliable communication with patients and staff.

Qualifications

• High school level reading and writing skills; clear oral and written communication.
• Strong customer service skills for in-person interactions with patients and staff.
• Ability to manage time and prioritize to meet deadlines and policies.

Responsibilities

• Assist with admission process and obtain prior authorizations.
• Greet patients, employees and visitors when needed.

Skills

Customer service

Communication

Time management

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Excel

Word

Internet use

Job description

Job Summary

The Intake Clerk is responsible for obtaining prior authorizations for all Admissions within 24 Monday through Friday.. Supports therapeutic setting.

Essential Duties:

• Responsible for assisting with all admission process
• Responsible for assisting with greeting patients, employees and visitors when needed.

Education and/or Licensure – High School diploma (or equivalent).

Experience:

• 2 years medical prior authorization experience preferred
• 2 years of experience in a medical related field required

  Additional Requirements – None

  Knowledge Skills and Abilities

  • Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.
  • High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.
  • Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.
  • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.
  • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
  • Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
  • Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
  • Excellent computer skills including Excel, Word, and Internet use
  • Detail oriented with above average organizational skills
  • Excellent customer service skills; communicates clearly and effectively

  Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.