Admissions Coordinator

Southeastern College; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Southeastern College is seeking an Admissions Coordinator to engage and onboard prospective students. This onsite role at our Florida campus focuses on building rapport, screening inquiries, and guiding candidates through interviews, assessments, enrollment, and financial aid processes.

The role requires coordinating with multiple departments to ensure a smooth transition for new students and a successful start to their programs.

Responsibilities

• Review inquiries/leads provided by the Director of Admissions
• Make outbound calls to prospective candidates
• Conduct phone screening to assess interest and set in-person interviews
• Schedule in-person interviews for likely prospects
• Conduct in-person interviews and administer student self-assessment
• Administer CQQ - structured interview: determine readiness, identify barriers, resources
• Provide overview of Southeastern College and available programs
• Arrange admissions test and review results
• Initiate student enrollment and coordinate with Bursar for fees
• Arrange financial aid overview with Financial Aid Department
• Follow up with candidates on questions, enrollment, financial aid docs
• Maintain permanent student records and assist with transcripts
• Ensure readiness for orientation and coordinate with Financial Aid
• Greet students for class starts
• Learn curriculum and new programs; maintain pipeline; weekly plans; notes in C2K Campus View

Job description

OVERVIEW:

The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION:

Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:

• Attracting, engaging, and vetting prospective students
• Maintaining a pipeline of candidates
• Enrolling and starting qualified students

ESSENTIAL FUNCTIONS:

Pursuing Inquiries and Enrolling Candidates:

• Review inquiries/leads provided by the Director of Admissions
• Make outbound calls to prospective candidates
• Conduct basic phone screening interview to:
  • Assess interest and get prospect to come in for interview
• Set appointments for in-person interviews for likely prospects
• Conduct in-person interviews (phone interviews for e-campus)
  • Administer student self-assessment
  • Conduct CQQ - structured interview:
    • Determine readiness
    • Identify barriers
    • Identify resources and support
  • Provide overview of southeastern College and available programs
  • Discuss specific program options
• Arrange for admissions test (general and any specific program assessments) and review results
• Initiate student enrollment
• Ensure student meets with Bursar to pay application and registration fees
• Arrange financial aid overview with Financial Aid Department

Following-up with Candidates:

• Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class
• Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.
• Ensure file is complete when transitioning to Financial Aid and Academics departments
• Ensure readiness for orientation
• Coordinate with Financial Aid Administrators
• Participate in orientation
• Greet students for class starts

Managing Activity and Business Planning:

• Learn curriculum and new program offerings
• Know career potential for each program and job market
• Develop weekly business plan for activity
• Keep notes/logs in C2K Campus View
• Maintain pipeline of prospects
• Meet student start objectives

PHYSICAL DEMANDS:

The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.

Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.

WORK ENVIRONMENT:

Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.