Admissions Coordinator

Southeastern College; North Charleston (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Southeastern College is seeking an Admissions Coordinator to engage and onboard new students. This onsite role is the first contact a prospective student has with the campus and is key to guiding them through enrollment.

You will review inquiries, conduct outbound calls, schedule interviews, administer assessments, and coordinate with Financial Aid to finalize enrollment.

Qualifications

• Bachelor's degree required for Admissions roles.
• Experience in admissions or enrollment is preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Review inquiries/leads provided by the Director of Admissions.
• Make outbound calls to prospective candidates.
• Conduct basic phone screening interviews to assess interest.
• Set appointments for in-person or virtual interviews.
• Administer student self-assessment and structured interviews.
• Provide overview of Southeastern College and available programs.
• Initiate student enrollment and coordinate with Financial Aid.

Skills

Prospecting

Phone screening

Interviewing

Enrollment process

Education

Bachelor's degree

Tools

CRM software

Job description

OVERVIEW:

The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeast College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeast College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION:

Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:

• Attracting, engaging, and vetting prospective students
• Maintaining a pipeline of candidates
• Enrolling and starting qualified students

Education, Experience, and Training:

At Southern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southern College. Thus, it is critical that Admissions Coordinators have at least a bachelor's degree.

ESSENTIAL FUNCTIONS:

Pursuing Inquiries and Enrolling Candidates:

• Review inquiries/leads provided by the Director of Admissions
• Make outbound calls to prospective candidates
• Conduct basic phone screening interview to:
  • Assess interest and get prospect to come in for interview
• Set appointments for in-person interviews for likely prospects
• Conduct in-person interviews (phone interviews for e-campus)
  • Administer student self-assessment
  • Conduct CQQ - structured interview:
    • Determine readiness
    • Identify barriers
    • Identify resources and support
  • Provide overview of Southeast College and available programs
  • Discuss specific program options
• Arrange for admissions test (general and any specific program assessments) and review results
• Initiate student enrollment
• Ensure student meets with Bursar to pay application and registration fees
• Arrange financial aid overview with Financial Aid Department

Following-up with Candidates:

• Follow‑up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class
• Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.
• Ensure file is complete when transitioning to Financial Aid and Academics departments
• Ensure readiness for orientation
• Coordinate with Financial Aid Administrators
• Participate in orientation
• Greet students for class starts

Managing Activity and Business Planning:

• Learn curriculum and new program offerings
• Know career potential for each program and job market
• Develop weekly business plan for activity
• Keep notes/logs in C2K Campus View
• Maintain pipeline of prospects
• Meet student start objectives

PHYSICAL DEMANDS:

The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.

Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.

WORK ENVIRONMENT:

Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.