Senior Admissions Coordinator

Southeastern College; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Southwestern College is seeking a Senior Admissions Coordinator to assist the Director of Admissions in guiding the admissions team and ensuring compliance with accrediting requirements. This role focuses on supporting enrollment, building rapport with prospective students, and facilitating a smooth transition into programs.

You will oversee candidate inquiries, distribute leads, monitor daily activity, and assist with performance management of Admissions Coordinators, reporting to the DOA and

Qualifications

• Experience in an academic environment and particularly in a career college environment is helpful.
• Experience in managing staff in client services or consultative advisement is also relevant.
• Work experience in team management, financial advisement, professional services, and recruitment.

Responsibilities

• Prospect and manage inquiries to ensure a steady stream of candidate leads and fair distribution to Admissions Coordinators.
• Oversee the admissions process to ensure new students are enrolled and started smoothly.
• Monitor Admissions Coordinators' performance and activities, including scheduling and reporting; coordinate with DOA and campus leadership.

Skills

Admissions operations

Team management

Process improvement

Job description

OVERVIEW:

The key role of the Senior Admissions Coordinator is to assist the Director of Admissions (DOA) in overseeing the admissions team as directed by the DOA. The Senior Admissions Coordinator is responsible for assisting the DOA in ensuring the admissions team understands and remains compliant in accordance with all accrediting institution requirements, while assisting with the student enrollment process. The Admissions Department is typically the first contact a prospective student has with Southwestern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southwestern College program. As the student's first contact, the Admissions Department plays a critical role in ensuring the new student's successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION:

The Senior Admissions Coordinator is responsible for assisting the admissions team in acquiring and enrolling qualified candidates for their campus. This is accomplished through overseeing the admissions process and assisting with the direction of the admissions team under the guidance of the DOA in:

• Attracting, engaging, and vetting prospective students
• Maintaining a pipeline of candidates
• Enrolling and starting qualified students
• Building the student population

Indirect Reports:

• Admissions Coordinators
• Receptionists

ESSENTIAL DUTIES:

Candidate Prospecting and Managing Inquiries:

The Senior Admissions Coordinator is responsible for assisting the Admissions team in bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Senior Admissions Coordinator must:

• Ensure fair distribution of inquiries to Admissions Coordinators

Monitoring and Review:

The Senior Admissions Coordinator is responsible for assisting the DOA with overseeing the admissions process and ensuring a steady flow of new students is enrolled and started. To accomplish this, the Senior Admissions Coordinator may be asked to perform any of the following activities:

• Review daily activity reports - number of calls made, calls through, appointments set, enrollments, Daily flash and weekly reporting for admissions team
• Track (candidate status)
• Review student files before giving the file to the Registrar

Monitor Team Performance under guidance of the DOA:

The Senior Admissions Coordinator is responsible for assisting with the performance of Admissions Coordinators as directed by the DOA. In the absence of a campus DOA, the senior Admissions Coordinator, under the guidance and direction of the Campus President, will be expected to assist with the following:

• Schedule hours for admissions staff
• Monitor staff activities (phone calls, appointments, candidate interviews...)
• Monitor effective use of C2K Campus View system
• Ensure Admissions Coordinators know/are up-to-date on program offerings
• Informally touch base with each admissions coordinator on a daily basis
• Monitor weekly business plans for Admissions Coordinators
• Participate in conference calls
• Attend campus meetings

Assisting under the direction of the DOA and Coordinating the Admissions Process:

The Senior Admissions Coordinator is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Senior Admissions Coordinator must:

• Ensure smooth transitions of students to Financial Aid, Bursar, and Academics
• Ensure student readiness

PHYSICAL DEMANDS:

The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.

WORK ENVIRONMENT:

Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. 3

Job Specification

Senior Admissions Coordinator

Knowledge, Skills, and Experience:

The Senior Admissions Coordinator is responsible for assisting the DOA in overseeing the admissions process as directed by the DOA. This includes assisting with managing and developing Admissions Coordinators and dealing with student transition issues.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Senior Admissions position.

-Knowledge:

• Admissions/academic administration
• Consultative advisement
• Business planning

-Skills:

• Management - Assisting DOA with managing a team of Coordinators and administrative staff
• Goal setting - Providing input for setting reasonable, yet high targets, and assisting with creating a plan for attaining those targets
• Planning - Assisting with organizing and prioritizing prospecting targets based on campus and program needs/goals

-Experience: Experience in an academic environment and particularly in a career college environment is helpful. Experience in managing staff in client services or consultative advisement is also relevant. Work experience in the following areas is highly valued:

• Team management
• Financial advisement
• Professional services
• Recruitment

Location:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

BENEFITS

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid time off