Admissions Coordinator

Brooke Grove Retirement Village; Ashton (MD); On-site; USD 34,095 - 48,560; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

Flexible Spending Accounts

403(b) Retirement Plan

Paid Sick, Vacation, and Holidays

Direct Deposit

Tuition Reimbursement

Job summary

Brooke Grove Retirement Village is seeking an Admissions Coordinator to manage the end-to-end admissions flow for rehab, nursing home, and assisted living. You will interview potential residents and families, conduct tours, complete applications, verify insurance, and finalize admission details.

You will greet visitors, respond to inquiries, and guide applicants through the paperwork and CRM documentation needed for a smooth transition into care.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of medical terminology preferred, not required.
• Must have basic computer skills, knowledge of Microsoft Word, Excel, and ability to learn CRM and EHR software as well as various hospital web-based programs.
• Must possess valid driver's license.

Responsibilities

• Coordinate the admissions process for rehab, nursing home and/or assisted living. Includes interviewing prospective residents and family members/responsible parties; conducting tours; completing applications and paperwork; obtaining insurance verification and prior authorization; finalizing admission arrangements.
• Review resident census information to keep informed of room/facility availability.
• Greet office visitors and answer telephones in a professional and helpful manner.
• Interview prospective residents, family members and/or responsible parties, in person and by telephone.
• Assist prospective residents, family members and/or responsible parties in obtaining pertinent information and services provided by assisted living or the skilled nursing center.
• Schedule and conduct tours; accompany prospective residents through the facility; describe services and features; discuss rates.
• Document in CRM program general information on all leads and activities; schedule follow up as needed.
• Assist prospective resident and/or responsible parties with completion of admissions contracts and required paperwork.
• Ensure completion of admissions contracts and all documents prior to resident's admission.

Skills

Medical terminology

Computer skills

Microsoft Word/Excel

CRM/EHR software

Driver's license

Education

Bachelor's degree or related experience

Job description

Full Time | Days

Pay Rate up to $30/hour

Brooke Grove Retirement Village offers competitive salaries and benefits along with quality training and educational opportunities to include:

• Benefit eligibility dependent on employment status and specific benefit offering
• Two comprehensive Medical coverage plans, as well as Dental and Vision
• Life Insurance
• Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan
• Paid Sick, Vacation, and Holiday Time
• Direct Deposit
• Tuition Reimbursement

Our mission is to "Touch People's Lives", and to us, it is more than a mission, it is a way of life! At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure that impact is positive and uplifting. As a result, the people who live and work here are happy; and it shows.

We welcome all and cherish diversity among our residents and staff, embracing those of all backgrounds, beliefs, and cultures. Our employees live out our mission each and every day. We are committed to providing care and services that enrich the lives of our residents and employees.

Responsibilities Of An Admissions Coordinator

• Coordinates the process for rehab, nursing home and/or assisted living admissions. Includes the following:
  • provide information and interview prospective residents and/or family members/responsible parties
  • conduct tours
  • complete application and pertinent paperwork
  • obtain insurance verification and prior authorization
  • finalize admission arrangements to facilitate smooth transition to designated facility.
• Review resident census information to keep informed of room/facility availability.
• Greet office visitors and answers telephones in a professional and helpful manner.
• Interview prospective residents, family members and/or responsible parties, in person and by telephone.
• Assist prospective residents, family members and/or responsible parties in obtaining pertinent information and services provided by assisted living or the skilled nursing center.
• Schedule and conduct tours. Accompany prospective residents, family members/responsible parties through nursing center or assisted living, describes services and features, discuss rates.
• Document in CRM program general information on all leads and all activities related to the inquiry scheduling follow up as needed.
• Assist prospective resident and/or responsible parties with completion of admissions contract, forms, and required paperwork.
• Ensure completion of admissions contract and all documents required prior to resident's admission.

Requirements Of An Admissions Coordinator

• Bachelor's degree (B. A) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of medical terminology preferred, not required.
• Must have basic computer skills, knowledge of Microsoft Word, Excel, and ability to learn CRM and EHR software as well as various hospital web-based programs.
• Must possess valid driver's license.

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.