Admissions Concierge - FT (Wed-Sun; Weekends Included)

PACS; Escondido (CA); Presencial; USD 37 000 - 45 000; Tempo integral

Resumo da oferta

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and help welcome new residents and families. You will coordinate admissions, verify insurance, and maintain accurate records while protecting confidentiality in a healthcare setting.

In this role, you will interact with hospitals, physicians, and case managers, provide tours, and collaborate with nursing and administrative staff to ensure a smooth admission experience. Strong organizational skills are essential.

Qualificações

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification.
• Excellent communication, interpersonal, and customer service skills; strong attention to detail.
• Proficiency in Microsoft Office and EHR systems.

Responsabilidades

• Be the first contact for prospective residents, families, hospitals, and referrals.
• Coordinate and schedule admissions, including pre-admission assessments and docs.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and admin staff for smooth admissions.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to transfer information.
• Support marketing and outreach as needed.

Conhecimentos

Communication

Interpersonal skills

Customer service

Organizational skills

Confidentiality

Ferramentas

Microsoft Office

EHR systems

Descrição da oferta de emprego

General Purpose

The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate efficient and empathetic admissions processes.

Essential Duties

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Compensation:

$27.00 - $33.00

Supervisory Requirements

No supervisory requirements.

Qualification

Education and/or Experience

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Physical Demands

• Frequent sitting, standing, and walking
• Occasional lifting up to 25 lbs
• Regular use of computer and phone
• Ability to focus in a busy environment
• Clear communication and attention to detail required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.