Admissions & Case Management Support Specialist

Anderson Center for Autism; Town of Hyde Park (NY); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement plan with employer 1

Medical, dental, and vision insurance

Wellness program

Professional development

Tuition discounts

Job summary

Anderson Center for Autism in Town of Hyde Park, NY is seeking a Professional Assistant to provide administrative and coordination support across Admissions and Case Management services. You will help with intake processing, recordkeeping, screenings, and family communication to ensure a smooth experience from inquiry to admission or transition.

The role balances customer service, organization, and data management, supporting families and referral partners while collaborating with multiple

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in Business, Human Services, Health Administration, Education, or related field preferred.
• Administrative experience in admissions, intake, case management, education, healthcare, human services, or related field preferred.
• Proficiency with Microsoft 365 applications, electronic records systems, databases, spreadsheets, and virtual meeting platforms.
• Strong organization, communication, customer service, and recordkeeping skills.

Responsibilities

• Manage inquiries, referrals, candidate records, and intake documentation while keeping data accurate and up-to-date.
• Coordinate screenings, interviews, tours, admission meetings, evaluations, and transition activities with families, districts, agencies, and internal teams.
• Support outreach by communicating with families, referral sources, consultants, OPWDD representatives, and stakeholders about admissions steps.
• Maintain calendars, workflow systems, status trackers, meeting materials, and processes that support admissions and case management.
• Prepare reports, summaries, correspondence, informational packets, and meeting documentation for decision-making and operations.
• Coordinate communication among admissions, case management, educational, clinical, residential, finance, and support teams.
• Maintain accurate student and candidate records; support retention, authorizations, consent tracking, and records requests per agency requirements.
• Support data integrity and reporting through audits, reconciliation, workflow monitoring, and quality assurance.
• Help ensure a professional, responsive, family-centered admissions and case management experience for families and referral sources.

Skills

Organizational skills

Written and verbal communication

Interpersonal skills

Customer service mindset

Multitasking ability

Problem solving

Education

High school diploma or equivalent

Associate’s degree in Business, Human Services, Health Administration, Education, or related field

Bachelor’s degree in related fields

Tools

Microsoft 365

Electronic records systems

Databases

Spreadsheets

Video/virtual meeting platforms

Job description

Anderson Center for Autism in Town of Hyde Park, NY is seeking a Professional Assistant to provide administrative and coordination support across Admissions and Case Management services. You will help with intake processing, recordkeeping, screenings, and family communication to ensure a smooth experience from inquiry to admission or transition.

The role balances customer service, organization, and data management, supporting families and referral partners while collaborating with multiple