Admissions & Care Coordinator - Behavioral Health

Acadia Healthcare; Chicago (IL); On-site; USD 36,000 - 47,000; Full time

Job summary

Montrose Behavioral Health Hospital is seeking an Admissions Counselor responsible for facilitating admissions, clinical intake assessments and utilization review to assure continuity for appropriate care levels.

The role requires coordinating admissions, communicating with payors and families, and ensuring timely pre-admission assessments. Strong emphasis on patient safety and service excellence in a 12-hour shift model.

Qualifications

• Master's degree in a social services field or RN required.
• One or more years’ experience in mental/behavioral health preferred.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure active benefits at admission.
• Coordinate admission and transfer between levels of care.
• Schedule pre-admission assessments and consult with the admitting physician.
• Prepare and maintain medical record documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission.

Skills

Therapeutic relationships

Admission coordination

Benefit eligibility

Pre-admission documentation

Education

Master's degree in a social services field

Job description

Montrose Behavioral Health Hospital is seeking an Admissions Counselor responsible for facilitating admissions, clinical intake assessments and utilization review to assure continuity for appropriate care levels.

The role requires coordinating admissions, communicating with payors and families, and ensuring timely pre-admission assessments. Strong emphasis on patient safety and service excellence in a 12-hour shift model.