Admissions & Care Coordination Specialist

National Health Care Associates, Inc.; West Hartford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

National Health Care Associates, Inc. in West Hartford, CT is seeking an Admissions Coordinator to guide prospective residents and families through the admission process, address concerns, and ensure a smooth transition into our care community.

This role emphasizes liaison with hospitals and community agencies, handling paperwork, pre-admission screenings, and coordination with healthcare teams to support comprehensive care planning.

Qualifications

• Business Administration degree and/or 3-5 years related experience in long-term care.
• Knowledge of state and federal regulations governing the admission process within a nursing facility
• Empathy for the needs of individuals and families during the transition process
• Excellent presentation, communication and interpersonal skills
• Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
• Ability to maintain confidentiality and professionalism in a healthcare setting
• Ability to work effectively in a team environment

Responsibilities

• Act as a liaison between prospective residents, families, and the facility
• Identify and develop referral sources
• Develop and maintain positive relationships with area hospitals and community agencies
• Generate public relations and marketing opportunities
• Coordinate and facilitate the admissions process, including paperwork and assessments
• Conduct pre-admission screenings and assessments
• Explain facility services, policies, and procedures to prospective residents and families
• Collaborate with healthcare teams to ensure proper care planning and coordination
• Maintain accurate records and documentation related to admissions

Skills

Communication

Interpersonal skills

Empathy

Team player

Education

Business Administration degree

Job description

National Health Care Associates, Inc. in West Hartford, CT is seeking an Admissions Coordinator to guide prospective residents and families through the admission process, address concerns, and ensure a smooth transition into our care community.

This role emphasizes liaison with hospitals and community agencies, handling paperwork, pre-admission screenings, and coordination with healthcare teams to support comprehensive care planning.