Admissions & Care Coordination Specialist

Opelousas General Health System; Opelousas (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Opelousas General Health System in Louisiana seeks an Admissions Clerk to interview incoming patients before admission, gather demographics, insurance details and emergencies. The role supports sign-in, paperwork completion, and security procedures to ensure smooth processing.

The position involves explaining hospital policies, distributing patient identification bands, coordinating transportation, and handling co-pay collection and phone duties.

Qualifications

• High School Diploma or GED is required.
• 1 year of medical or clerical experience preferred.

Responsibilities

• Interviews incoming patients prior to admission to gather demographic, insurance and emergency information.
• Ensures completion of paperwork, sign-in and security procedures.
• Explains facility policies, preparing and distributing patient identification bands, and arranging for transportation to assigned rooms.
• Collects co payments, answering phones, assisting family members.
• Informs patients and their caregivers of hospital procedures, policies, and protocols.
• Provides patients with billing and payment information.
• Deals with patient questions, concerns, and issues.
• Explains advance directive questionnaire and obtains appropriate signatures and consents.
• and patient wheelchairs utilized for transport.

Education

High School Diploma/GED

Job description

Opelousas General Health System in Louisiana seeks an Admissions Clerk to interview incoming patients before admission, gather demographics, insurance details and emergencies. The role supports sign-in, paperwork completion, and security procedures to ensure smooth processing.

The position involves explaining hospital policies, distributing patient identification bands, coordinating transportation, and handling co-pay collection and phone duties.