Admissions & Care Coordination Specialist

Vantage at Lowell; Oaklands (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Sick time

Vacation time

Holiday pay

Job summary

Vantage at Lowell is seeking an Admissions Coordinator to manage the full admissions workflow, liaise with clinical, financial, and administrative teams, and ensure timely documentation in PCC. The role requires meticulous attention to detail, strong communication, and the ability to coordinate across multiple departments.

You will support residents and families, prepare rooms for new admissions, and track discharges and bed movements.

Qualifications

• Strong understanding of the admissions process and discharge planning.
• Experience with PCC (PointClickCare) or similar EMR systems.
• Excellent verbal and written communication with families, referral sources, and internal teams.
• Strong organizational and time-management skills.
• High attention to detail and accuracy in documentation.
• Ability to work collaboratively with clinical and administrative leadership.

Responsibilities

• Email daily bed availability updates to the facility team and referral liaisons.
• Attend the morning meeting to review admissions, discharges, and bed moves with leadership.
• Bring updated face sheets for all previous-day admissions to Unit Managers.
• Conduct unit rounds to ensure rooms/beds are ready for new admissions or tours.
• Follow up on discharges using the 30-day discharge tracker (initial follow-up within 48 hours, then day 20).
• Confirm all required admission documentation is uploaded into PCC.
• Ensure equipment rentals are scheduled for pickup and communicated to relevant staff.

Skills

Communication skills

Organization & time management

Attention to detail

Compassionate, resident-focused

Team collaboration

Adaptability

Tools

PCC (PointClickCare)

Microsoft Excel

EMR systems

Job description

Vantage at Lowell is seeking an Admissions Coordinator to manage the full admissions workflow, liaise with clinical, financial, and administrative teams, and ensure timely documentation in PCC. The role requires meticulous attention to detail, strong communication, and the ability to coordinate across multiple departments.

You will support residents and families, prepare rooms for new admissions, and track discharges and bed movements.