Admissions Call Center Rep - Inbound, PT Evenings/Weekends

Neill; Hammond (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Aveda Arts and Sciences Institute is seeking an Admissions Call Center Representative to join our team in Hammond, LA. Part-time role (20-29 hours weekly) with evenings and weekends coverage, focused on inbound inquiries and appointment setting for prospective students.

You'll provide friendly, professional customer service over the phone, document interactions, and support the admissions process while maintaining a high standard of service aligned with the AVEDA brand values.

Qualifications

• Excellent verbal communication and writing skills.
• Ability to handle a high volume of calls while using a software program.
• Exceptional customer service and phone etiquette.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide caring and authentic customer service over the phone for inbound/outbound calls.
• Set appointments for prospective students at multiple locations.
• Accurately document all communications and appointment activity.
• Perform other duties as assigned.

Skills

Excellent communication

Inbound/outbound calls

Customer service

Multi-tasking

Phone etiquette

Office software

Evening/weekend flexibility

Job description

The Aveda Arts and Sciences Institute is seeking an Admissions Call Center Representative to join our team in Hammond, LA. Part-time role (20-29 hours weekly) with evenings and weekends coverage, focused on inbound inquiries and appointment setting for prospective students.

You'll provide friendly, professional customer service over the phone, document interactions, and support the admissions process while maintaining a high standard of service aligned with the AVEDA brand values.