Job Summary
Department Specific Responsibilities
- Serves as first point-of-contact for walk-in visitors to the Office of Music Admissions and Financial Aid.
- Schedules campus visits and information sessions for prospective students.
- Provides detailed guidance and assistance for students throughout audition and interview process.
- Serves as a contact person between the Office of Music Admissions and Financial Aid and Jacob School of Music ((JSOM) faculty members.
- Communicates and coordinates with campus partners regarding admission and financial aid processes.
- Manages office activities, including outreach and travel calendars, campus visit calendars, and office meeting calendars.
- Assists in planning and scheduling on-campus and off-campus recruitment events.
- Coordinates shipping of recruitment materials.
- Assists in designing and sending electronic recruitment communication.
- Supports daily activities of the office, including the work Director and Associate Directors.
General Responsibilities
- Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
- Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
- Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies and obtains any necessary information from other sources.
- Schedules and oversees any applicant interviews.
- Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
- Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
- Counsels potential students regarding courses and grades required for admission.
- May supervise temporary staff in the admissions office; monitors and evaluates job performance.
- Maintains files and databases on students admitted into the school; generates reports based on this information.
Qualifications
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED.)
WORK EXPERIENCE
Required
- 2 years of office work or related experience.
SKILLS
Required
- Proficient written and verbal communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast-paced, dynamic environment.
- Highly thorough and dependable.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indiana University (IU) Bloomington Campus.
This is an in-person position.
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.