Admissions Assistant

PACS Group, Inc.; Placerville (CA); On-site; USD 31,684 - 37,195; Full time

Job summary

Western Slope Healthcare Center in Placerville, CA is seeking a compassionate Admissions Assistant to welcome prospective residents and families, coordinate admissions, and maintain accurate records.

You will work with nursing, social services, and admin teams to ensure smooth, timely admissions, verify insurance, and support marketing and census initiatives.

Qualifications

• Previous admissions, healthcare, or skilled nursing experience strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Excellent customer service and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience with Electronic Health Records (EHR); PointClickCare (PCC) experience is a plus.
• Ability to maintain confidentiality and professionalism at all times.

Responsibilities

• Welcome prospective residents, families, hospitals, and referral partners with professionalism and compassion.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Collaborate with nursing, social services, therapy, and administrative departments to ensure seamless admissions.
• Prepare admission packets and required documentation.
• Communicate with hospitals, physicians, case managers, and referral sources to coordinate timely admissions.
• Support marketing, census development, and community outreach initiatives as needed.

Skills

Admissions experience

Healthcare knowledge

Medicare/Medicaid

Customer service

Organizational skills

Multitasking

Microsoft Office

EHR PCC

Confidentiality

Tools

Microsoft Office

PointClickCare (PCC)

Job description

# Admissions Assistant### **Western Slope Healthcare Center – Placerville, CA****Full-Time | $23.00–$27.00 per hour (DOE)**## **Be the First Friendly Face in a Resident's Journey!**Western Slope Healthcare Center is looking for a compassionate, organized, and customer-focused **Admissions Assistant** to join our team!As the first point of contact for prospective residents and their families, you'll play a key role in creating a welcoming experience while coordinating admissions and supporting our mission of providing exceptional skilled nursing and rehabilitation services.If you thrive in a fast-paced healthcare environment, enjoy helping people, and have outstanding organizational skills, we'd love to meet you!## Why Join Western Slope Healthcare Center? Competitive Pay: **$23.00–$27.00 per hour (DOE)** Full-Time Position Meaningful work helping residents and families during important life transitions Supportive, collaborative team environment Opportunities for professional growth and career advancement Positive workplace culture focused on teamwork and compassion## What You'll DoAs an Admissions Assistant, you'll help ensure every new resident experiences a smooth, organized, and welcoming admission process.Responsibilities include:* Welcome prospective residents, families, hospitals, and referral partners with professionalism and compassion.* Coordinate and schedule admissions, including pre-admission assessments and required documentation.* Maintain accurate resident records in compliance with federal, state, and facility regulations.* Assist with insurance verification, prior authorizations, and financial eligibility processes.* Conduct facility tours for prospective residents and families.* Collaborate with nursing, social services, therapy, and administrative departments to ensure seamless admissions.* Prepare admission packets and required documentation.* Communicate with hospitals, physicians, case managers, and referral sources to coordinate timely admissions.* Support marketing, census development, and community outreach initiatives as needed.## What We're Looking For### Qualifications* Previous admissions, healthcare, or skilled nursing experience strongly preferred* Knowledge of Medicare, Medicaid, managed care, and insurance verification processes* Excellent customer service and communication skills* Strong organizational skills with exceptional attention to detail* Ability to multitask in a fast-paced environment* Proficiency with Microsoft Office applications* Experience with Electronic Health Records (EHR); PointClickCare (PCC) experience is a plus* Ability to maintain confidentiality and professionalism at all times## Physical Requirements* Frequent sitting, standing, and walking* Occasionally lift up to 25 pounds* Regular use of computers, phones, and office equipment* Ability to work efficiently in a busy healthcare environment* Strong attention to detail and effective communication skills## Why You'll Love This RoleEvery admission represents a family placing their trust in us. As an Admissions Assistant, you'll have the opportunity to make a lasting first impression while helping residents transition into a caring, supportive environment.Your compassion, organization, and professionalism will make a difference from day one.## Apply Today!If you're passionate about helping others, providing exceptional customer service, and being part of a dedicated healthcare team, we'd love to hear from you!**Join Western Slope Healthcare Center and help create exceptional experiences for our residents and their families.**## Equal Employment Opportunity Statement (California)Western Slope Healthcare Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all applicants and employees without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, national origin, ancestry, citizenship, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy, childbirth, breastfeeding or related medical conditions, reproductive health decision-making, physical disability, mental disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable federal, California, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, unless doing so would create an undue hardship.**Start your next career with Western Slope Healthcare Center—where compassion, teamwork, and excellence come together every day!**We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.