Admissions Assistant

(Western Slope Health Center) Rosebud Holdings, LLC; United States; On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Full-Time position

Meaningful work helping residents and…

Supportive team environment

Growth opportunities

Positive workplace culture

Job summary

Western Slope Healthcare Center in Placerville, CA is seeking an Admissions Assistant to ensure a smooth, welcoming admissions process for new residents and families. This full-time role coordinates pre-admission assessments, maintains accurate records, verifies insurance, and liaises with hospitals and referral partners to support timely admissions.

Prospective candidates should have strong organizational skills, excellent customer service, and experience with EHR systems.

Qualifications

• Previous admissions, healthcare, or skilled nursing experience strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Excellent customer service and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience with Electronic Health Records (EHR); PointClickCare (PCC) experience is a plus.
• Ability to maintain confidentiality and professionalism at all times.

Responsibilities

• Welcome prospective residents, families, hospitals, and referral partners with professionalism and compassion.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Collaborate with nursing, social services, therapy, and administrative departments to ensure seamless admissions.
• Prepare admission packets and required documentation.
• Communicate with hospitals, physicians, case managers, and referral sources to coordinate timely admissions.
• Support marketing, census development, and community outreach initiatives as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Microsoft Office

Electronic Health Records

Confidentiality

Tools

PointClickCare (PCC)

Job description

Admissions Assistant Western Slope Healthcare Center – Placerville, CA Full-Time | $23.00–$27.00 per hour (DOE)

Be the First Friendly Face in a Resident's Journey! Western Slope Healthcare Center is looking for a compassionate, organized, and customer-focused Admissions Assistant to join our team! As the first point of contact for prospective residents and their families, you'll play a key role in creating a welcoming experience while coordinating admissions and supporting our mission of providing exceptional skilled nursing and rehabilitation services. If you thrive in a fast-paced healthcare environment, enjoy helping people, and have outstanding organizational skills, we'd love to meet you!

Why Join Western Slope Healthcare Center

• Competitive Pay: $23.00–$27.00 per hour (DOE)
• Full-Time Position
• Meaningful work helping residents and families during important life transitions
• Supportive, collaborative team environment
• Opportunities for professional growth and career advancement
• Positive workplace culture focused on teamwork and compassion

What You'll Do

As an Admissions Assistant, you'll help ensure every new resident experiences a smooth, organized, and welcoming admission process.

Responsibilities

• Welcome prospective residents, families, hospitals, and referral partners with professionalism and compassion.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Collaborate with nursing, social services, therapy, and administrative departments to ensure seamless admissions.
• Prepare admission packets and required documentation.
• Communicate with hospitals, physicians, case managers, and referral sources to coordinate timely admissions.
• Support marketing, census development, and community outreach initiatives as needed.

Qualifications

• Previous admissions, healthcare, or skilled nursing experience strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Excellent customer service and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience with Electronic Health Records (EHR); PointClickCare (PCC) experience is a plus.
• Ability to maintain confidentiality and professionalism at all times.

Physical Requirements

• Frequent sitting, standing, and walking.
• Occasionally lift up to 25 pounds.
• Regular use of computers, phones, and office equipment.
• Ability to work efficiently in a busy healthcare environment.
• Strong attention to detail and effective communication skills.

Why You'll Love This Role

Every admission represents a family placing their trust in us. As an Admissions Assistant, you'll have the opportunity to make a lasting first impression while helping residents transition into a caring, supportive environment. Your compassion, organization, and professionalism will make a difference from day one.

Equal Employment Opportunity Statement (California)

Western Slope Healthcare Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all applicants and employees without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, national origin, ancestry, citizenship, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy, childbirth, breastfeeding or related medical conditions, reproductive health decision-making, physical disability, mental disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable federal, California, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, unless doing so would create an undue hardship.

Start your next career with Western Slope Healthcare Center—where compassion, teamwork, and excellence come together every day! We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

About PACS

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.