Admissions and Referral Intake Specialist

Providence; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Providence in Seattle is seeking an Admissions & Referral Intake Specialist to support admissions and discharge processing for multiple care programs. This role emphasizes teamwork and collaboration with healthcare providers and community agencies.

Candidates will need 2 years of experience in long-term care and customer service. A Bachelor’s Degree in related fields is preferred. Join us to make a meaningful impact in patient-focused care and community outreach.

Qualifications

• 2 years of experience in long term care, clinical case management, and admissions.
• 2 years of experience in a customer service, business development, or sales environment.

Responsibilities

• Support admissions to the facility and process discharges.
• Collaborate with hospitals, referral agencies, and social workers to achieve census levels.
• Assist in outreach activities to enhance visibility within the community.

Skills

Customer service skills

Clinical case management

Education

Bachelor’s Degree in Business, Marketing, or Human Services

Job description

The Admissions & Referral Intake Specialist supports admissions to the facility, in-house transfers and discharge processing for the Skilled Nursing, TCU and Assisted Living programs. Works in a team-based setting to work collaboratively with hospitals, skilled nursing facilities, referral agencies, discharge planners, social workers, and in-house staff to achieve budgeted census levels.

Assists the Mount Leadership Team in outreach activities to enhance the ministry visibility with the greater community.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Mount St. Vincent and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• 2 years of experience in long term care, clinical case management and admissions.
• 2 years of experience in a customer service, business development or sales environment.

Preferred qualifications:

• Bachelor’s Degree in Business, Marketing, or Human Services.

Why Join Providence?

Our are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our of caring for everyone, especially the most vulnerable in our communities.