Admissions and Enrollment Coordinator

North Carolina Community College System; Northern (KY); Hybrid; USD 36,000 - 41,000; Full time

Job summary

North Carolina Community College System is seeking an Admissions and Enrollment Coordinator for the Johnson Building main campus in Kentucky. This role manages admissions applications, maintains Colleague data, and serves as the on-campus Financial Aid liaison to support a smooth transition from applicant to enrolled student.

The position requires an associate degree and at least three years in admissions or student services, with strong communication and data-entry skills.

Qualifications

• Associate degree from an accredited institution.
• Three years of related experience in admissions, enrollment services, student services, records management, customer service, or computerized data entry.
• Experience entering and maintaining data accurately in a computerized information system and the ability to learn Ellucian Colleague.
• Proficiency with Microsoft Word and Excel.
• Excellent interpersonal, written, and oral communication skills.
• Strong organizational skills, attention to detail, and the ability to maintain confidentiality while managing multiple priorities.

Responsibilities

• Coordinate the day-to-day admissions and enrollment processes and ensure applicants receive timely communications and next steps.
• Accurately enter, update, verify, and maintain applicant and student information in Colleague, CFNC CrossConnect, and related systems.
• Serve as designated backup to the Registrar for student-record, registration, transcript requests, and enrollment verifications.
• Act as on-campus Financial Aid liaison, assisting with document submission and routing to the Director of Financial Aid.
• Collaborate with Registrar, Financial Aid, and other departments to resolve enrollment issues and support a smooth transition from applicant to enrolled student.
• Participate in New Student Orientation and other onboarding activities; engage in recruitment events and outreach.

Skills

Data entry

Customer service

Communication

Attention to detail

Microsoft Word

Microsoft Excel

Education

Associate degree

Bachelor’s degree

Tools

Ellucian Colleague

CFNC CrossConnect

Job description

Regular 40 hour week, some weekend days as needed

Employment Type

Full Time

Minimum Qualifications

• Associate’s degree from an accredited institution.
• A minimum of three years of related experience in admissions, enrollment services, student services, records management, customer service, or computerized data entry.
• Experience in entering and maintaining data accurately in a computerized information system and the ability to learn and effectively use Ellucian Colleague.
• Proficiency with Microsoft Word and Excel.
• Excellent interpersonal, written, and oral communication skills.
• Strong organizational skills, attention to detail, and the ability to maintain confidentiality while managing multiple priorities.

Preferred Qualifications

• Bachelor’s degree from an accredited institution.
• Professional experience in admissions, student services, enrollment management, or higher education.
• Experience with Ellucian Colleague, CFNC CrossConnect, or a comparable student information system.
• Experience working directly with prospective students, applicants, or enrollment processes.

Position Description

Department

Student Services

Location

Main Campus, Johnson Building

Schedule

Monday – Friday, some evening/weekend work as needed

Salary Range

$36,000 – 41,000

Position Type

Full-Time Permanent

Reports To

Vice President, Student Services

Application Deadline

September 30, 2026

Make a Difference

The Admissions and Enrollment Coordinator coordinates the College’s admissions and enrollment processes and helps prospective and incoming students move successfully from application to enrollment. This position processes admissions applications, maintains accurate information in Colleague and related systems, provides designated backup for assigned Registrar functions, serves as the on-campus Financial Aid liaison for general assistance and document routing, and participates fully in required Student Services activities and events.

What You’ll Do

• Coordinate the day-to-day administration of the College’s admissions and enrollment processes Process incoming admissions applications and ensure applicants receive timely communication regarding admissions requirements and next steps.
  Maintain accurate admissions records and ensure confidentiality and compliance with FERPA and College policies.
  Assist prospective and incoming students with admissions requirements, residency determination, placement information, and other enrollment-related processes.
  Upload, maintain, and monitor student State Residency Numbers, residency classifications, and expiration dates; communicate with students regarding incomplete, unresolved, expired, or out-of-state residency information.
  Monitor the admissions and enrollment pipeline and identify students who require follow-up or additional assistance.
  Develop and maintain admissions communications, including acceptance correspondence, enrollment reminders, and other student notifications.
  Coordinate with the Registrar, Director of Financial Aid, Business Office, Academic Affairs, and other departments to resolve enrollment issues and support a smooth transition from applicant to enrolled student.
  Serve as the on-campus Financial Aid liaison by providing approved general information, assisting students with secure submission and routing of required documents, and coordinating telephone or virtual contact with the Director of Financial Aid. Refer eligibility, verification, awards, satisfactory academic progress, professional judgment, and regulatory questions to the Director of Financial Aid.
  Accurately enter, update, verify, and maintain applicant and student information in Ellucian Colleague, CFNC CrossConnect, and related systems, using source documentation to ensure accuracy, completeness, and data integrity.
  Serve as the designated backup to the Registrar for assigned student-record, registration, graduation, and enrollment functions, including transcript requests, enrollment verifications, authorized registration changes, approved student and program updates, incoming transcript routing, and graduation processing.
  Participate in the development and implementation of procedures designed to improve admissions processes, student service, and enrollment outcomes.
  Coordinate and participate in New Student Orientation and other onboarding activities.
  Collaborate with recruitment, marketing, and public affairs personnel to ensure prospective students receive accurate and current information regarding College programs, admissions requirements, and enrollment processes.
  Participate in assigned recruitment events, college fairs, school visits, and community outreach activities as a shared Student Services responsibility.
  Develop and maintain positive working relationships with area schools, community organizations, and other College partners.
  Provide guidance and assistance to faculty and staff regarding admissions procedures and requirements.
  Participate fully in required Student Services activities and events, including registration, New Student Orientation, graduation, recruitment, outreach, and other departmental functions.
  Serve on College committees and participate in institutional activities as assigned.
  Occasional evening, weekend, overnight, and out-of-town responsibilities may be required.
  Perform other duties as assigned.