Admissions Advisor (Two Vacancies)

Hudson County Community College; New Jersey; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Parental Leave

Paid Time Off

Retirement Plans

tuition reimbursement up to $9,000 per

year

employee assistance programs

flexibles spending accounts

flexible hybrid schedules (depending |

employee discount marketplace

auto and home insurance discounts

Job summary

Hudson County Community College in Jersey City seeks an Admissions Advisor to support recruitment and enrollment initiatives within the Enrollment/Admissions Office. You will guide applicants, respond to inquiries, and coordinate with financial aid and other offices to ensure timely enrollment.

The role requires a bachelor’s degree (or an associate’s with two years of related admissions experience) and strong communication skills.

Qualifications

• Bachelor’s degree in a related field, or Associate’s degree with two years of admissions experience.
• Ability to work evenings and weekends as required.
• Computer proficiency and knowledge of automated admissions and student information systems.
• Bilingual ability in Spanish required for one vacancy.

Responsibilities

• Assist in implementing short-term and long-term strategic enrollment initiatives for Admissions.
• Follow up with inquiries and applicants via phone, email, and text in a timely manner.
• Provide information about the College and its programs to prospective students.
• Guide applicants through the admissions and enrollment process and coordinate with other offices for smooth transitions.
• Utilize SIS to document follow-up activities and next steps for students.

Skills

Verbal and written communication

Interpersonal skills

Customer service

Education

Bachelor’s degree or Associate’s with 2+ years admissions experience

Tools

SIS / Admissions software

Job description

Salary Grade: 109

Priority consideration will be given to qualified internal candidates

Position Description

Hudson County Community College

Admissions Advisor (Two Vacancies)

Jersey City, New Jersey

Salary Grade: 109

Priority consideration will be given to qualified internal candidates

Classification: Exempt

Office: Enrollment/Admissions

Reports to: Director, Enrollment Services

Supervising Cabinet Member: Vice President for Student Affairs and Enrollment Services

“Hudson is Home”

“Hudson is Home” is about our people. Hudson County Community College truly cares about our faculty, staff, students and community. At HCCC, you will be respected, supported, and valued! Our caring, collaborative, and diverse culture is what defines us and together we can and will achieve our dreams!

Our Perks

• Medical
• Dental
• Vision
• Life Insurance
• Parental Leave
• Paid Time Off
• Retirement Plans
• up to $9,000 per year invested in tuition reimbursement
• employee assistance programs
• flexibles spending accounts
• flexible hybrid schedules (depending on the position)
• employee discount marketplace
• auto and home insurance discounts
• more

About This Role

The Admissions Advisor is responsible for I mplementing student recruitment initiatives and coordinating admissions activities in support of the strategic enrollment initiatives of the College.

Summary Of Duties

What You’ll Do:

• In consort with the Dean of Enrollment and Director, Admissions, participates in the implementation of short-term and long-term strategic planning initiatives for the Admissions Department that support the College’s mission statement and enrollment goals.
• Follows up with inquiries and/or applicants via phone, email, and text in a timely manner. Responds to information requests that are received in person, over the phone, through text, through email, and online. Provides excellent student service and encourages interested and qualified students to move forward in the enrollment process.
• Provides prospective students with relevant and compelling information about the College, its programs and specific areas of interest. Able to craft well-written student communications that provide detailed information about the College and contain calls to action.
• Stays current on program offerings, the College’s value proposition and student services in order to provide accurate information to students.
• Guides applicants through the admissions and enrollment process, responding to questions and acting as a liaison to other offices to provide a smooth transition. Ensures that applicants meet important enrollment milestones and registration requirements (i.e. placement) in order to register in a timely manner. Confirms follow up appointments with placement, financial aid or other offices as needed.
• Effectively utilizes Student Information System (SIS) to document student follow up activities and to provide students with next steps in the enrollment process.
• On a rotating basis, provides customer service to current and prospective students, parents, visitors, etc., at the Enrollment Services window. Obtains and provides various information, explains federal and state regulations and College policies and procedures, responds to general inquiries, and/or refers individuals to the appropriate contact or area of the College for prompt resolution.
• Interviews, counsels, and admits day/evening applicants in accordance with established College policies and procedures, applicable federal guidelines, established Student and Academic Affairs policies and procedures, and the rules and regulations defined by the Family Educational Rights and Privacy Act (FERPA).
• Coordinates and actively participates in Open House events and College tours at various on-site and off-site campus locations.
• Effectively collaborates with all staff members in the Offices of Student Affairs and Enrollment to achieve enrollment goals.
• Continues to develop professional skills through independent research, networking, attending seminars and workshops, etc., to maintain awareness of current and changing trends in education and specific to recruiting and admissions. Remains knowledgeable of regulatory issues specific to student recruitment and admissions, general enrollment services, and administrative activities.
• Represents the College to current and prospective students and external constituencies. Projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.
• Performs other student recruitment services and activities, as required. Actively participates in special projects, as required. Remains flexible and adaptable in work schedules and work assignments as defined by College and office needs.
• Other duties as assigned.

Qualifications

What You’ll Need:

Required

Education and Experience:

• Bachelor’s degree in a related field or Associate’s degree with a minimum of two years of relatable admissions experience.
• Ability to work evenings and weekends as required.
• Computer proficiency and knowledge of automated admissions and student information systems.
• Bilingual Ability in Spanish Required for one of the vacancies.

Special Knowledge, Skills And Abilities

• Knowledge of admissions standards and recruitment objectives and principals required with the ability to plan, organize, and implement related programs and activities.
• Effective verbal and written communication skills, interpersonal, and customer service skills required to effectively collaborate with prospective, new and existing students, School Deans, faculty, advisors, counselors, and all levels of employees and management.
• An understanding of and commitment to the role of a comprehensive community college in an urban multi-cultural setting also required, with prior experience in working with non-traditional students from diverse cultural and ethnic backgrounds being essential.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically articulated in this job description, but which may be reasonably considered to be incidental in the performance of their duties. Additionally, Hudson County Community College has the right to revise this position description at any time and does not represent in any way a contract of employment.

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.