Admissions

Lhshealth; Parma (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Lhshealth in Parma, OH is seeking an Admissions Coordinator to manage the admissions lifecycle for new residents, from initial inquiry to welcome and orientation. You will support families with compassion and professionalism.

Key duties include coordinating referrals, building relationships with hospitals and social workers, and ensuring timely, compliant documentation. The role emphasizes excellent customer service and teamwork in a healthcare facility.

Qualifications

• At least 1 year in a healthcare setting.
• Experience in marketing, admissions, and sales preferred.
• Proficient with PointClickCare and Microsoft Office.

Responsibilities

• Oversee the admissions lifecycle from inquiry to welcome and orientation.
• Evaluate referrals to ensure alignment with clinical, financial, and regulatory criteria.
• Develop and maintain referral relationships with hospitals, social workers, and community agencies.
• Welcome new residents and conduct initial orientation, supporting families throughout the process.
• Ensure all forms and documentation are completed timely and in compliance with laws and facility guidelines.

Skills

Strong customer service

Compassionate approach

Tools

PointClickCare

Microsoft Office

Job description

Admissions Coordinator

Are you passionate about helping others and ensuring a smooth transition into care? Join our team as an Admissions Coordinator, where you’ll play a vital role in welcoming new residents and supporting their journey with compassion and professionalism.

This is a comprehensive description of an Admissions Coordinator position, which is central to a healthcare facility's operation.

Core Responsibilities

The primary function of this role is to manage the entire admissions lifecycle for new residents, from initial inquiry to welcome and orientation.

Referral Management & Evaluation:

• Actively evaluates admission referrals (from hospitals, agencies, etc.) to ensure the resident's needs align with the facility's medical, clinical, and financial criteria.
• Tracks inquiries/referrals weekly and maintains the facility's waiting list.

Relationship Building & Marketing:

• Builds and maintains strong referral relationships with key sources like hospital case managers, social workers, and community agencies.
• Serves as a facility representative by providing tours to potential residents and families.

Resident & Family Support:

• Commits to providing a positive admissions process by offering support to residents and family members.
• Welcomes new residents and provides their initial orientation.

Administrative & Compliance:

• Ensures all necessary forms and documentation are completed timely and accurately in accordance with laws, regulations, and facility guidelines.

Key Qualifications

• Experience: A minimum of one year in a health care setting is required, with a preference for experience in marketing, admissions, and sales.
• Technical Skills: Strong computer skills are necessary, with a strong preference for experience using PointClickCare (a common healthcare software) and Microsoft Office.

• Soft Skills: Requires exceptional customer service skills and a compassionate approach to resident care and family support.

  We are an Equal Opportunity Employer.We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or disability.