ADMISSION SPECIALIST

Pillar-Health-Group; Louisville (KY); On-site; USD 22,000 - 33,000; Full time

Job summary

Access Care LLC in Louisville, KY is seeking an Admissions Specialist to drive outreach, manage phone inquiries, and handle data entry with a focus on serving seniors and adults with special needs. You will support client enrollment, coordinate with healthcare providers, and help grow Access Care services.

The role involves clerical duties, compliance with HIPAA, and building relationships with VA-related or veteran-focused organizations.

Qualifications

• Ability to multitask and stay organized.
• Interest in working with seniors and adults with special needs.
• Must pass background check, drug screen, alcohol test, and TB test.
• Excellent phone and communication skills.
• Experience with VA services or veterans is preferred but not required.

Responsibilities

• Manage phone calls professionally and respond within 24 hours.
• Enter and track client data in the CRM using Microsoft Teams.
• Enroll clients from start to finish and participate in reassessments.
• Build relationships and conduct community outreach to generate referrals for Access Care services.
• Ensure compliance with Access ADHC’s Compliance Plan and HIPAA standards.

Skills

Multitasking

Organizational skills

Interest in seniors

Relationship building

Communication

Tools

Microsoft Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ADMISSION SPECIALIST

Louisville, KY, US

2 days ago Requisition ID: 1053

Job Title: Admissions Specialist

FLSA Classification: Hourly/Non-Exempt- Uncapped Commission

Reports To: Business Development Manager

Position Summary:

This is a sales-focused position with an uncapped commission opportunity.

The Admissions Specialist (AS) is responsible for community outreach and offering our services to new clients. The AS is responsible for answering the phones, data entry, and

other clerical duties as directed by the Business Development Manager.

Qualifications:

• Multitasking
• Excellent organizational skills
• Interest and desire to work with seniors and other adults with special needs
• Satisfactory references, criminal background check, drug screen and alcohol test, and clear TB test
• Detail-oriented

Experience working with the U.S. Department of Veterans Affairs (VA) or with veterans is highly recommended but not required.

Candidates with experience navigating VA services, working with veteran populations, or developing relationships with VA facilities and veteran-focused organizations are encouraged to apply.

Responsibilities

I) Phone Management

• Demonstrates professional phone manners at all times
• Answers phone calls directed to their phone, must respond within 24 hours of any missed calls
• Communicate with Doctor’s offices and other agencies

II) Data Entry

• Respond to emails
• Track customer relations management in Microsoft Teams

III) Clerical Support

• Enroll clients from start to finish
• Participate in reassessments when necessary
• Build relationships. Community outreach.
• Generate income for the company
• Explain and sell Access Care services
• Advertising for Access Care
• Social media management and tracking

VI) Compliance

• Abides by the standards identified in Access ADHC’s Compliance Plan and

HIPAA Plan

Additional Qualifications:

To perform this job successfully, an individual must be able to perform each

responsibility satisfactorily. The requirements listed below are representative of

the knowledge, skill and/or ability required. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.

Language and Communications Skills:

Advanced interpersonal and communication skills to secure cooperation, interpret

policies, exchange information, and provide professional judgments in continuous

contact with management personnel, colleague managers and other employees;

contacts with medical staffs, and representatives of outside agencies or groups,

clients, families, vendors and public. Works with a range of adult clients of

various ages with multiple types of health care needs. Ability to listen attentively

and speak clearly and distinctly in receiving and responding to inquires.

Certificates, Licenses, Registrations:

Training and certification in CPR within the first three (3) months of employment

and recertification as required. Annually each employee must have a PPD test or

be determined to be free of symptoms of tuberculosis if there was a previous

positive PPD.

Access Care LLC is an Equal Opportunity Employer