Admission & Financial Counseling Specialist

Rush University Medical Center; Chicago (IL); On-site; USD 24,000 - 38,000; Full time

Job summary

Rush University Medical Center is seeking an Admissions Registration Specialist I in Chicago. You will review patient registration data, assist with insurance options, and collect financial responsibilities to ensure accurate admission processing.

The role requires strong communication, data entry into Epic, and adherence to HIPAA and hospital policies. This position supports the Patient Access-Pre-Visit department in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 0–1 year of experience in a hospital or clinical setting preferred.
• Basic understanding of Microsoft Office (Word, PowerPoint, Excel).
• Excellent communication and customer service skills.
• Basic keyboarding and data interpretation abilities.
• Ability to follow procedures, maintain confidentiality, and manage time.

Responsibilities

• Review patient registration for admissions ensuring demographic and insurance data is complete and current.
• Assist patients with insurance options and collecting financial responsibilities.
• Accurately collect, verify, and enter information into Epic.
• Communicate coverage-related concepts and coordinate with payer requirements.
• Handle inquiries from patients and payers and provide courteous, accurate information.
• Maintain HIPAA privacy and security in all processes.

Skills

Excellent communication

Microsoft Word

PowerPoint

Excel

Data interpretation

Customer service

Attention to detail

Prioritization

HIPAA familiarity

Education

High school diploma or equivalent

Job description

Rush University Medical Center is seeking an Admissions Registration Specialist I in Chicago. You will review patient registration data, assist with insurance options, and collect financial responsibilities to ensure accurate admission processing.

The role requires strong communication, data entry into Epic, and adherence to HIPAA and hospital policies. This position supports the Patient Access-Pre-Visit department in a fast-paced environment.