Admission Director

Hermitage Skilled Nursing; Mill Street (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Medical

FSA

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts

Job summary

The Hermitage Healthcare in Massachusetts is seeking an experienced Admissions Director to lead admissions strategy and drive patient flow across centers. You will coordinate calendar, leads, and outreach with center administrators, field liaisons, and the VP team to ensure timely admissions.

The role emphasizes data-driven marketing to physicians and community agencies, patient satisfaction initiatives, and collaboration with marketing to achieve targeted growth while maintaining service

Qualifications

• 3 to 5 years of experience in Admissions, Census Development, Marketing, or related fields.

Responsibilities

• Submit monthly calendar with schedule for the month to administrators and VP teams.
• Maximize lead flow into cluster centers in partnership with Field Liaisons.
• Coordinate development of patient outcomes for weekly reporting to leadership.
• Conduct cluster center trainings to promote patient satisfaction.
• Coordinate patient satisfaction efforts using company survey tool.
• Develop cluster marketing strategies with staff and field liaisons.
• Set marketing targets for cluster centers with a focus on data-driven outreach to physicians and community agencies.

Skills

Customer Service

Job description

The Hermitage Healthcare is seeking an exceptionalAdmissions Director

COMPANY OVERVIEW:

We are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.

POSITION SUMMARY:

We are looking for an experienced Admissions Director who will beresponsible for providing admissions support.

RESPONSIBILITIES:

• Submit monthly calendar with his/her schedule for the month, to cluster Center Administrators, VP of Operations and VP of Business Development.
• Works with cluster Center to maximize lead flow into and through the cluster Centers in partnership with Field Liaisons, ensuring that every lead is touched daily.
• For cluster Centers, coordinates development of patient outcome and ensures Field Liaisons receive outcomes on a weekly basis.
• Conduct cluster center training as necessary to promote patient satisfaction.
• Coordinate patient satisfaction efforts at cluster Centers using company patient satisfaction survey tool.
• Serves as a resource in development of cluster marketing strategies to include center-based staff and field liaisons.
• Develop specific marketing targets for cluster Centers with heavy emphasis on data-driven marketing to physicians and community agencies but also including home health and other professionals.

QUALIFICATIONS:

• 3 to 5 years of experience in Admissions, Census Development, Marketing, or related fields (Required).
• Customer Service oriented

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• FSA
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

We embrace diversity and are committed to fostering an inclusive workplace for all employees.

Next Step Healthcare is an Equal Opportunity / Affiative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.