Admission Director

Oakhill Healthcare; Middleborough (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical

FSA

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts

Job summary

Oakhill Healthcare is seeking an experienced Admissions Director to lead admissions support across our facilities. You will coordinate lead flow, manage schedules, and work with center administrators to optimize patient intake.

The role requires 3–5 years in Admissions or related fields and a customer-service oriented approach. Benefits include health, vision, life insurance, and a 401(k) plan.

Qualifications

• 3 to 5 years of experience in Admissions, Census Development, Marketing, or related fields (Required).
• Customer service oriented.

Responsibilities

• Submit monthly schedule for the month to cluster Center Administrators, VP of Operations and VP of Business Development.
• Work with cluster Centers to maximize lead flow and ensure daily contact with each lead.
• Coordinate development of patient outcomes for cluster Centers and provide weekly updates to Field Liaisons.
• Conduct cluster center training to promote patient satisfaction.
• Coordinate patient satisfaction efforts using the company survey tool.
• Assist in developing cluster marketing strategies involving center staff and field liaisons.
• Set marketing targets for cluster Centers with emphasis on data-driven marketing to physicians and community agencies.

Skills

Admissions experience

Customer service

Job description

Oakhill Healthcare is seeking an exceptional Admissions Director

COMPANY OVERVIEW:

At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.

POSITION SUMMARY:

We are looking for an experienced Admissions Director who will beresponsible for providing admissions support.

RESPONSIBILITIES:

• Submit monthly calendar with his/her schedule for the month, to cluster Center Administrators, VP of Operations and VP of Business Development.
• Works with cluster Center to maximize lead flow into and through the cluster Centers in partnership with Field Liaisons, ensuring that every lead is touched daily.
• For cluster Centers, coordinates development of patient outcome and ensures Field Liaisons receive outcomes on a weekly basis.
• Conduct cluster center training as necessary to promote patient satisfaction.
• Coordinate patient satisfaction efforts at cluster Centers using company patient satisfaction survey tool.
• Serves as a resource in development of cluster marketing strategies to include center-based staff and field liaisons.
• Develop specific marketing targets for cluster Centers with heavy emphasis on data-driven marketing to physicians and community agencies but also including home health and other professionals.

QUALIFICATIONS:

• 3 to 5 years of experience in Admissions, Census Development, Marketing, or related fields (Required).
• Customer Service oriented

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• FSA
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees.

Next Step Healthcare is an Equal Opportunity / Aff

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.