Admission Coordinator/Business Office

RegalCare at Quincy; Quincy (MA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Supportive team environment

Opportunities for growth and advance­-

Job summary

RegalCare at Quincy is seeking an Admission Coordinator / Business Office Assistant to manage admissions, coordinate documentation, verify insurance, and communicate with residents, families and referral sources.

In this role you will maintain accurate resident records, support billing and collections, and ensure regulatory compliance while delivering courteous, professional service in a welcoming facility environment.

Qualifications

• Experience in a skilled nursing facility, healthcare admissions, or business office.
• Knowledge of Medicare/Medicaid and insurance verification is a plus.
• Strong organizational and multitasking capabilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate all aspects of resident admissions, including intake and documentation.
• Verify insurance coverage and assist with benefits coordination.
• Maintain accurate resident records and ensure regulatory compliance.
• Support billing processes, collections, and general business office functions.
• Serve as liaison between residents, families, and facility staff.
• Provide excellent customer service in a welcoming environment.

Skills

Organizational skills

Multitasking

Communication

Microsoft Office

Electronic Medical Records (EMR)

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

RegalCare at Quincy

Are you organized, compassionate, and detail-oriented? Join our team at a reputable Skilled Nursing Facility where your skills will make a meaningful difference in the lives of residents and their families.

Position Overview:

The Admission Coordinator / Business Office Assistant plays a vital role in managing the admissions process, supporting administrative operations, and ensuring a smooth transition for new residents.

Key Responsibilities:

• Coordinate all aspects of resident admissions, including intake, documentation, and communication with families and referral sources
• Verify insurance coverage and assist with benefits coordination
• Maintain accurate resident records and ensure compliance with regulations
• Support billing processes, collections, and general business office functions
• Serve as a liaison between residents, families, and facility staff
• Provide excellent customer service and maintain a welcoming environment

Qualifications:

• Previous experience in a skilled nursing facility, healthcare admissions, or business office.
• Knowledge of Medicare, Medicaid, and insurance verification is a plus
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office and electronic medical records systems

What We Offer:

• Competitive salary
• Comprehensive benefits package
• Supportive team environment
• Opportunities for growth and advancement

RegalCare requires evidence of COVID-19 vaccination for all RegalCare personnel and affiliates who will be present at a facility. Religious and medical exemptions will be provided in accordance with applicable federal and state laws.

RegalCare is an equal employment opportunity employer. All employment decisions are based on merit, qualifications, and competence and are not influenced or affected by race, color, religion, age, gender, national origin, ancestry, marital status, military status, veterans’ status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local law.