Admission Coordinator

eTeam; Providence (RI); On-site; USD 34,000 - 35,000; Full time

Job summary

eTeam is seeking a front desk receptionist/administrative support specialist in Providence, RI. The role involves answering calls, guiding inquiries to the right department, and maintaining orderly records for prospective students.

You will perform data entry, mail handling, and basic office tasks while providing excellent customer service. The position requires lifting up to 30 lbs and flexibility during peak admissions periods.

Qualifications

• Administrative experience or related experience in office settings.
• Experience with data entry and customer service.
• Minimum education requirement is a high school diploma.

Responsibilities

• Answer a multi-line phone system and respond to routine questions or forward to appropriate party.
• Provide administrative support and maintain departmental records and data.
• Handle mail processing, scanning, indexing and matching documents to applicant records.
• Welcomes visitors and serves as front desk receptionist; assist with general office duties.

Skills

Data entry

Customer service

Computer literacy

Education

High school diploma

Tools

Office phones

Scanner

Databases

Job description

Pay Range: $(24.50 – 25.00)/hr on W2 all-inclusive without benefits

Shift Timings: 8:30am - 5pm EST

Job Description:

• Answer a multi-line phone system and respond to routine questions or forward to appropriate party, all incoming calls to the Office of College Admission
• Keep receipt area well organized, with pertinent information on all programs and services easily accessible.
• Provides excellent customer service, administrative support, and problem solving related to prospective students, departmental records. Processes, updates, and supports departmental records and data.
• Provides a wide range of administrative support duties.
• Process incoming and outgoing mail. Scan, index, and match documents to applicant records
• Performs data entry and data corrections
• Coordinate bulk shipments of Admission publications.
• Must be able to lift up to 30lbs, serves as the front desk receptionist.
• Answers phones, welcomes visitors

What is the reason/justification for this need:

• Support our office during the high volume season.
• Technology: MS office and google suite
• If they have CRM experience that is highly preferred.

Job Requirements:

• Type of experience needed: Administrative, document processing, customer service, and database experience
• Number of years of experience needed: 6 months – 1 year
• Minimum education requirement: High school diploma

Job Responsibilities:

• Are there any specific tools the resource will need to know how to use: Office phones, a scanner, and experience using databases
• What is the ideal personality for someone in this role: Someone who is able to work independently, take direction, and a “can do” attitude. Customer service skills are a must.

Provide the TOP 3 “must have” skills:

• Experience with data entry.
• High familiarity using a computer/laptop.